Did you run into some problem while playing Minecraft and have no idea how to get out of it? Don’t worry, in this article, we will help you contact Mojang customer support to get your in-game issues fixed.
Currently, Mojang does not offer live chat or email customer support, so to get help for your technical issues, here are a few simple steps you need to follow:
- You will need to raise a ticket to get in touch with Mojang customer support. This Minecraft help centre will redirect you to the official page.
- Upon opening the form, select your preferred language, game title, and the platform you play Minecraft on.
- Accurately choose the question category as this will help customer support resolve your issue faster.
- Ensure to provide the email address linked with your Mojang account as customer support will use this email address to get in touch with you.
- In the next section, make sure to write a detailed description of the error you are facing and what part of the game is getting affected due to it.
- Attachments are not mandatory to include but they are highly recommended as they enable the customer support to see the issue and the error code.
- After you drop the attachment files, double-check all the details and submit the ticket.
Who owns Mojang Studios?
Minecraft was originally developed by Mojang Studios. It was one of the earliest Sandbox survival games and remains one of the most popular games of all time. Marcus “Notch” Persson initially owned the game development studio Mojang but it was sold to Microsoft for 2.5 billion dollars in 2014. The question that a lot of people had was, why would someone try to sell such a popular game development studio when it seemed to be doing so well?
Notch Persson claims publicly that the Mojang deal was not about the money. It was about his sanity. He also says that he is not an entrepreneur or a CEO, he is just a nerdy computer programmer who likes having opinions on Twitter. It is also known that towards the end of his career, he was visibly frustrated and unhappy.
Most popular version of Minecraft
Minecraft was launched in early 2009, the first version of Minecraft was Java Edition. Since then, there have been multiple versions of Minecraft including Dungeons, Java & Bedrock, and Educational Edition. To date, the most popular version of Minecraft remains Java Edition. It varies significantly in comparison with Bedrock which is a close second. Dungeons and Educational Edition are not as popular as the former.
Most played Java Edition of Minecraft
Now that we have established that the Java edition of Minecraft is the most popular, it leads to another question. Which are the most played Java versions? Whenever a new Minecraft version launches, Mojang studios still give us an option to play the older versions. As a rule of thumb, the most popular version is always the latest one. Because most of the player base is on the latest version, it retains its popularity. It is also the version that is highly advertised to attract new players.
Apart from the latest version, 1.12.2 is the second most popular version. Anybody who has played Minecraft must have surely heard about the mods. Most of the modded versions of Minecraft settle on this version because of its stability. Popular mods like Pixlemon are known to be based on this version of Minecraft.
Conclusion:
In conclusion, raising a ticket through help.minecraft.com is the easiest way to get customer support from Mojang. The form is fairly simple to fill out and will guarantee help from Mojang customer support. After raising a ticket, the support team may contact you via email to request more information required in solving the problem.
Frequently Asked Questions [ FAQ]
- Can I contact Mojang customer support via email or phone?
Currently, Mojang does not handle customer support via email or phone. For any queries related to technical or in-game aspects, you can raise a ticket via help.mojang.com and they will assist you.
- How can I ask a question to Mojang?
For any questions related to Mojang games or services, you can tag @mojang on Twitter or use the #ask mojang. These questions will most likely be answered by Mojang employees so you can be sure of their authenticity!
- How can I send ideas to Minecraft?
To send ideas to Minecraft, you can check out their official feedback site. It is also advised to post ideas in the Minecraft subreddit, where developers sometimes check out highly rated suggestions.
- How do I get Java for Minecraft?
Minecraft: Java Edition can be bought from the official Minecraft website for $29.99
It does go on sale near Christmas so it is recommended to buy it then.
