Here, we’ll discuss how can you can cancel your BetterHelp account and quit using their assistance, as well as the factors that might influence your decision.
How to Cancel Betterhelp?
BetterHelp is a well-known digital platform that offers online therapy to anyone suffering from significant depression, stress, or other mental diseases. In theory, remote therapy appears to be a good idea, but in practice, some people are uncomfortable talking to a computer, even if they know it’s their therapist.
The BetterHelp cancellation policy, on the other hand, has a specific protocol for cancelling the subscription.
You can always request a refund, but you must follow a precise protocol to do so.
The purpose of this article is to initiate viewers to BetterHelp and the services that they provide when you become a member.
BetterHelp is a healthcare app that, as the name implies, provides better mental health support.
The therapists at BetterHelp, on the other hand, are all licensed, skilled, and qualified people who can assist people with mental health problems both online and off.
BetterHelp counselors will essentially walk alongside you as you work through every marital problem or global epidemic trauma, and they will be your point of contact.
How can I stop the BetterHelp subscription?
You have many options for canceling your member status on this platform, including:
- Take advantage of your account.
When you’ll signup for your account, you can quickly cancel your subscription. It’s as simple as logging in and going to your account settings.
You have to click on the payment settings option and then tap on ‘Change Plan or Stop Counseling.’
You will be asked to clarify why you no longer wish to attend the counselling sessions to which you have been granted access.
Click on ‘Quit Counseling’ once you’ve shared a reason and your subscription has been successfully canceled.
- Online Contact Form for BetterHelp
You can contact them through this page, which further enables you to cancel your membership.
Simply provide basic information, such as your email address and phone number, as well as a clarification of why you want to stop counseling.
Your application will be processed by the online company once you click submit.
• Email customer service
It’s also a terrific way to terminate a membership; simply send an email to contact@betterhelp.com and tell them you want to cancel your subscription, and they’ll do it for you!
Use DoNotPay
Use DoNotPay to deactivate BetterHelp most effectively! You may easily cancel your subscription with our app, and it won’t take more than a few minutes. To cancel BetterHelp via DoNotPay, follow these steps:
- To access your DoNotPay account, use any internet browser.
- Select “Find Hidden Money” from the drop-down menu.
- If our robot asks which service you wish to cancel, enter BetterHelp.
- We’ll send you an email when your membership ends.
If I’ve never used BetterHelp, what’s the best way to cancel it?
If you haven’t used the account before, the best approach to close it is to do it online. It’s not that cancelling via your BetterHelp profile is particularly difficult, but it could save you time when you check in. As a result, you’re familiar with the procedure. Visit their official website, contact customer service, and send an email. Easy-peasy!
If I discontinue my subscription, would I be eligible for a refund?
Yes, in a nutshell! To put it another way, there’s a specific drill.
Better Help’s Terms and Conditions contain a lot of information about how to get a refund.
To obtain the BetterHelp Refunds, you must follow the instructions outlined below.
- Explain clearly – To receive proper refunds, you must have a justifiable reason for requesting them.
- Notify the Customer Service team– You must alert the customer support team there in the email address we discussed earlier.
- Keep an eye out – BetterHelp tends to work on a case-by-case basis, so keep an eye out. This implies you’ll get to wait for response because customer care staff must look into the full situation, come to a conclusion, and then provide you with feedback.
- Feedback – In this section, you’ll find the final decision on whether you want to cancel your account or not and you’ll receive the appropriate refunds.
If you’re not satisfied with the response and want your cash back, then can approach a supervisor who will assist you through the procedure.
There are other alternatives? What if You’re Not Satisfied with Your Refunds?
If you can explain your reasons over the phone, you may be eligible for one of the following remunerations as a result of your unsatisfactory therapy experience.
- Select a new Therapist – The very first option is to be assigned to a new counsellor. Of course, your preferences will influence your decision.
- Going to prolong the Membership – You can get a longer subscription only If your appointed therapist did not have enough counseling hours or did not meet with you.
Conclusion
We’ve covered how to unsubscribe from your BetterHelp subscription in the above post. We’ve also described the significance of online therapy in general.
In addition, we’ve outlined some of BetterHelp’s best features, which users have raved about.
