Qatar Airways was founded in 1993 by the royal family of Qatar, since then it is unstoppable, from two aircraft to 23 aircrafts today. Qatar Airways is the only middle eastern airline to join the alliance. It has reached over 130 cities worldwide and has operated the longest flight in the world from Doha to Auckland. Qatar Airways, 2020 during the pandemic, has shown concern for its passengers, taking passengers to their destination with high safety measures. Lets know more about Qatar Airways Refund Policy.
Qatar Airways refund policy
We all hate it when our travel gets interpreted thou, unfortunately, sometimes we don’t get any other option but to cancel it due to an emergency or any environmental crisis such as the Covid-19. Qatar Airways has offered cancellation and full refunds for the passengers whose tickets get canceled by the government due to Covid-19. Qatar Airway has also offered the passengers, a full refund for all the tickets before 30 June 2021 for travel up to 31 May 2022, due to the Covid crisis. If you are flying by Qatar airways, then there is good news, you can get a full refund of your tickets but only under a few conditions. The validity of ticket refund for a fully used ticket is up to 12 months from the date of issue and 12 months from the first uplift date for partially used tickets.
Conditions for a refund of tickets beyond 12 months:
- Local law/ regulatory requirements: When the local regulatory requirements take more importance over the Qatar Airways ticket refund policy, the Local finance station is authorized to give refunds under such circumstances.
- Refund in case of death: The legal heir of the deceased one will receive the refund after the documents ( death certificate) get verified.
Types of Qatar Airways refund
- Before Departure: The full refund for totally unused tickets is given along with the taxes. And if there are any cancellation charges, will be detected.
- After Departure: For partially utilized tickets, the refund will be equal to the difference between the fare paid and the one-way fare for travel between the places for which the tickets have been used less any cancellations fees.
The tickets which can not be refunded:
1. Tickets that are used beyond the turnaround.
2. Unutilised or partially used tickets with non-refunded taxes.
3. Tickets that are used out of sequence.
How to apply for a refund in Qatar Airways:
Always submit the cancellation and refund before the time of departure that you booked and for Australia, there must be at 3 days before the original departure of your flight. You can apply through the official website or Contact Centers. In the online procedure, Enter the official website of Qatar Airways and enter your last name and booking reference/ ticket number. Retrieve the booking and cancel your flight. After cancellation, you can submit the refund request. You can also call the Help center of Qatar Airways at, +1-805-576-8081. If your ticket can not be changed online, visit the nearby Qatar Airways Office.
How long does it take to refund In Qatar Airways:
After your submission of the refund request, it will be actioned by Qatar Airway’s support team, who will have a brief review of the details of your tickets and get back to you within 5 to 7 business days, and you will also get a confirmation email by them. The processing time depends on your payment, if it was paid through a credit card, it will take up to 7 business days and if it was paid cash, it will take 20 business days. Sometimes due to the high rates of requests, it can be delayed up to 30 days.
Paying great importance to the needs and importance of the passengers, Qatar Airways serves 24 hours cancellation policy. They give full refunds depending upon the terms type of ticket and the validity of your ticket. And under certain conditions like death or local law/ regulatory requirements, the authority is bound to refund despite the invalidity of time. Always try to be sure about the dates and circumstances before booking a flight to avoid future problems.
How to know if my tickets are refundable?
You can if your ticket if it is refundable or not on the official website www.qatarairways.com and fill in the information on that page such as ticket number and booking time, the website will show you the details of your ticket along with the refund eligibility.
How long does it take to get the refund back?
It takes about 5 to 7 business days depending upon the payment method used during the purchase of tickets. For credit card payment, it will take 5 – 7 days, and for cash payment, it takes up to 20 business days.
How much is the cancellation fee for Qatar Airways?
If your cancellation is done before 24 hours of departure time, you will have to pay 100 dollars to 400 dollars to Qatar Airways according to the policy.
Is Qatar Airways safe?
Qatar Airways is the first global airline to achieve the 5-star Covid-19 Airline Safety Rating by Skytrax. It is one of the safest airlines to travel.
