QVC has only four outlet locations for its customers. However, customers are offered an efficient online shopping experience through the QVC mobile apps and website to overcast the absence of an in-store shopping facility for all customers.
Quality Value Convenience or QVC is a U.S free-to-air television broadcasting network. It also functions as a flagship shopping channel that broadcasts content related to home shopping and broadcast ward available 24 hours a day. It is owned by the Qurate retail group.
QVC Outlet Locations
QVC headquarters is located in West Chester, Pennsylvania, and was founded in 1997. It has 6 international headquarters locations across the United States, United Kingdom, Italy, Germany, Japan, and China. The stores are open for its customers throughout the week and the business hours might change based on the location.
The headquarters comprising the corporate office, studio, and broadcasting facilities are at the Studio Park complex.
The QVC international headquarters in the United Kingdom, Italy, Germany, Japan, France, and China are located at the following locations.
| Country | Headquarters and studios | Networks |
| United Kingdom | Chiswick, London | QVC, QVC Beauty, QVC Extra, and QVC Style |
| Italy | Brugherio (MB) | QVC |
| Germany | Düsseldorf | QVC, QVC2 and QVC Style |
| Japan | Makuhari, Chiba | QVC |
| China | Beijing |
The China located broadcasting center is not solely owned by QVC due to Chinese government rules that prohibit the private control of broadcasting stations.
Each international headquarters function as a corporate office, studio, and broadcasting TV center.
Outlets
There are three outlets in the US in addition to the headquarters. The stores are located in Lancaster, Pennsylvania, Frazer, Pennsylvania, and Brandon, FL. Only United Kingdom has a QVC outlet in addition to the three in Unites states. The outlet in the UK is located in Warrington.
The outlets are based on a Designed easy-to-shop theme and include a Rane of exclusive selections in home decorations, apparel, jewelry, and accessories. The sale prices at Outlets are restricted to the QVC Outlet locations only. Therefore, customers can enjoy special outlet-only savings through in-store shopping.
The store hours of each outlet are given below.
| Country | outlet | Store hours |
| United States | Lancaster, Pennsylvania | Closed Monday Tuesday–Thursday: 10 am–6 pm Friday & Saturday: 9am–6pm Sunday: 11am–6pm |
| Frazer, Pennsylvania | ||
| Brandon, FL | Monday: Closed Tuesday–Saturday: 10 am–6 pm Sunday: 11am–6pm | |
| United Kingdom | Warrington | Monday 9 am–5.30 pm Tuesday 10am – 5.30pmWednesday-Saturday: 9am–5.30pm Sunday 10am – 4pm |
There are no QVC outlet locations in other countries. However, all countries have several call centers and distribution locations to operate deliveries for online orders and other services.
The locations of other services about QVC are as below.
| Country | Other services | location |
| United Kingdom | Operations, Fulfillment, and Customer Service | Knowsley |
| Germany | Fulfillment | Hückelhoven |
| Customer Service | Bochum and Kassel | |
| Japan | Customer Service | Makuhari, Chiba |
| Fulfillment | Sakura | |
| Italy | Fulfillment | Castel San Giovanni |
Online shopping
Like most stores, QVC facilitates its customers to shop online. Both international, as well as local customers, can shop at their convenience. The first step is to create an account and register as an official customer at QVC. Customers can also sign up on the mailing list to receive special offers, promotions, and other discounts when available for better rates. The QVC account allows its users to create wish lists, exchange or return items, track order status, and redeem discounts and offers on their purchases. The availability of items in renowned brands and only in limited quantities makes the shopping experience at QVC unique to most customers.
A complete product catalog is available for customer use. This also includes items that have not been broadcasted on AVC TV and can be only found at qvcuk.com. All products are available online before it is broadcasted on QVC TV. Therefore, products do not have to be aired on QVC TV for a customer to purchase them. All products are available on mobile and iPad apps when stocks are available.
QCard at QVC
The Q Card is a credit card issued at QVC by Synchrony Bank. Q card holders are entitled to 4 or more Easy Pays on all items with Standard interest rates. With sufficient credits and its approval, the Q cardholders are also entitled to special financing on Selected items and other exclusive promotions and deals.
Discounts and deals
- QVC works on a 30-day money-back guarantee. Therefore, customers can return their purchased goods in exchange for a refund within 30 days if the original receipt is provided.
- The outlets also offer QVC gift cards
- In addition, it offers senior citizen discounts and Military discounts.
Individuals who are at 50 years or more are entitled to receive a 10% of their total purchase. These customers should provide their valid ID to the cashier.
Individuals who are ln Active duty, reservists, retired, or disabled veterans also receive a 10% off the total purchase.
However other conditions may also apply.
Conclusion
QVC functions as a flagship store in addition to an FTA TV broadcasting network. There are headquarters in 6 countries but only 4 QVC store outlets. Three outlets are based in the United States; Lancaster, Pennsylvania, Frazer, Pennsylvania, and Brandon, FL, and one is based in the United Kingdom; Warrington.
Frequently asked questions
- Can I use my Q card at QVC outlets?
Yes, it can be used for purchases at QVC store outlets, and to shop online at QVC and QVC.com. Customers should register on the Q card family at Login (qvc.com) for services like Easy Pay Every Day and QCard Special Financing. In addition, the QCard can now be used at Zulily.com as well as at HSN and HSN.com.
- How to Become a Vendor?
The company also invites various suppliers with unique and authentic products to become vendors on the QVC platform. People or companies interested can contact QVC to convey their interest by applying.
The affiliate program which is a service offered with the partnership with impact provides interested companies a chance to market their products using a performance advertising campaign.
The program offers its users to receive earnings by promoting products or services to the audience. The interested candidates can complete an application at QVC – US – QVC – US (impact.com) by signing up at QVC.
An approximate 1% payout is provided for items that are promoted online.
