Bed, bath and beyond is a lifestyle brand that is committed to making a wide variety of top-quality home goods available to its customers. They offer great discounted deals on home decor items, kitchen items, and bedding. At bed bath and beyond, it is easy and stress-free to shop both in-store and online. You can easily walk into a nearby store and shop, as they have lots of outlets across the country. They even have the Same Day delivery and Store Pick up options when ordering online. Let us know ‘Bed Bath And Beyond Return Policy’.
Problems are inevitable when it comes to shopping online. You might likely get a different item from what you ordered or even a damaged one. Continue reading for a detailed guide on the bed, bath, and beyond return policy and to find out how you can initiate a return request in situations like this.
The Return Policy
The bed, bath, and beyond return policy generally states that most items, except for a few, can be returned within 90 days after the purchase. The policy was updated a few years ago, and the updated one now requires an original purchase receipt when returning items. According to the new policy, the items to be returned must be in their original condition and the tags they came with must be intact. You can make returns in person at any of their stores nationwide or returns processing centres, and you can also make returns online.
In-store Returns
This is the easiest way to make a return. Returns can be made for both online and in-store purchases physically in any B, B & B stores close to you. All you need to do is take along the item you wish to return and its original purchase receipt. The store employees will guide you to either return or exchange the item(s) in question.
Online Returns
The step-by-step guide to online returns is:
- Look for the FedEx return postage label that came with the package, circle the item you’re returning, and state the reason.
- Pack the item properly as it was delivered to you, and stick the FedEx label on it
- Drop it off at the nearest FedEx delivery station.
For online returns, you can also initiate a request via the Online Returns page on the B, B & B website. Answer all the questions and provide details like phone number, order number, and email address. Print out the item shipping label after this process and stick it on the package after properly packing, and then schedule a return date online.
Truck Delivery Returns
The time frame for returning all large items delivered through a truck is 30 days. You can send an email to homedelivery@bedbath.com or call 1-844-4BBHOME, and one of their agents will contact you to schedule a pickup of the item you want to return. The B, B & B return policy was not always this strict. Changes were implemented due to abuse of the rule by customers. In the past, returns were processed without proof of payment or a formal process. However, to process a return now, you need the original receipt and government-issued ID card. Items received by truck also have a specific return procedure.
Frequently Asked Questions (FAQ)
- Can I return an item?
Not all bought items can be returned. Products and services such as gift cards, beyond deals, spur experiences, custom-made or monogrammed items, shipping and delivery charges, gift wrap charges, assembly charges, special order items, as-is items, and VEBO experiences can’t be returned or refunded.
- Can I return an item without my payment receipt?
Although the B, B&B policy has changed, you don’t need to panic so much if you misplaced your receipt. The store attendant will attempt to find a record of your purchase history through credit or debit card, gift card number, store or merchandise credit number, and by checking your account number. If they check and still can’t find evidence of your purchase, they may let you exchange it for another item minus 20% of the current price as long as the item is still new and intact. The employees can also help you process a ‘corporate refund request’ if you prefer cash back in this kind of situation.
- Must I return to the store I bought it from?
No. You can take your item to any B, B & B store close to you and your return will be processed.
- Do all items have 90 days return window?
There are exceptions to the 90 days return policy. These include:
- Items under the Electrics category have 60 days of return after purchase
- Registry items that have not been opened can be returned or exchanged at the same value 365 days after purchase. However, the normal 90 days policy applies to opened registry items.
- Seasonal items such as home decor, gift items and others can be returned or exchanged within 30 days of purchase
- Unopened air mattresses have a normal 90 days return policy but opened air mattresses can only be exchanged within 60 days after the purchase
- Adult-sized mattresses are still eligible for exchange within 30 days after using them.
- Large-sized items delivered through trucks can be returned within 30 days after purchase as long as they’re in the same condition as they were when delivered.
- Smart home technology products also have a 30 days returns or exchange window.
