Have you received a message notification on your phone stating, ‘message not found’? Well, if you are looking for a solution to the ‘message not found’ error, then you are in the right place. Find out why T mobile unknown address message not found.
T mobile unknown message address not found is a technical error that mostly affects android phone users and T mobile clients. There is always a high chance of mobile phone users experiencing this error. In the next sessions, we will explain the causes of this error and the various approaches to solving this issue.
Causes of T mobile unknown address message not found
Stay calm, the message that you are viewing is not spam!
The error message emanated from the SMS app. Whenever a user blocks an unknown sender, the message from the sender resembles a ghost message.
In addition, the message will be received when an SMS is caught up during the process of transmission. The cause arises due to network issues that might hinder the proper transmission of the SMS data packet.
Another cause is a faulty cache in the message application that may activate the unknown error.
The user of the phone may also have several unread messages which might trigger the error while he tries to access the new messages.
Furthermore, poorly configured APN settings can also lead to unknown address message errors.
Lastly, the error might be generated when the messages in the device have been filtered therefore labeling them as spam when they are delivered.
Systematic approaches to solving the message error
Try to apply one of the approaches listed below.
Soft reboot
Locate and hold the phone power button until the menu options appear.
Identify the restart option.
Click and hold on to it until the phone reboots.
Confirm if the message still surfaces.
Hard Reboot
Hold the phone power button for a long time until the menu option pops up.
Click on the power-off option.
Be patient and wait for at least 30 seconds before switching on the phone.
Switch on the phone and confirm if the message still surfaces.
Re-set the mobile sim card
There are occasions when the problem is solved when the user re-sets the sim card.
The first step is holding the phone power button until the menu options pop up.
Switch off the phone and remove the phone’s case.
Remove the sim card from the phone.
Clean the sim card by gently wiping it with a clean soft rag.
Reinsert the sim card into the phone.
Is the message still appearing?
Free up phone spaces
Some types of Android phones store saved messages on the phone memory. The accumulated saved messages prevent incoming new messages to be seen on the screen.
The users are advised to delete all the spam and unnecessary messages from the phone. Deleting the messages will erase the ‘unknown message not found error’.
Clearing the phone memory from junk also frees up more space.
Reconfigure APN Setting
Locate the APN setting on the phone and reconfigure it accordingly.
Contact Service Provider
If the issue still lingers, the phone support center or the service provider may resolve the issue. They will check the phone for any hardware issues and fix them. The issues might range from the sim card tray to the network IC.
Factory resetting
When every trial listed above fails, the last option is to completely erase all the data from the phone. Ensure that there is a backup option on the phone setting options.
Select the backup option to save the mobile phone data.
Once the data is saved, you can reset the phone. Optionally, you can click the backup and reset button at once.
The option of erasing everything will be displayed. Click on the option.
Wait until the phone reboots all of its data and then restarts.
Conclusion
There is no exact reason behind the ‘unknown message not found’ error. However, we have outlined in detail some of the ways of resolving this issue.
Also discussed are systematic ways of solving the problem.
The application of one of the above solutions might fix the ‘T mobile unknown sender message not found’ issue.
Related Regularly Asked Questions Answered
How do I fix unknown message not found errors on my iPhone?
Unlike Android phones, one of the roots of unknown messages not found errors in iPhone is due to poor cellular signal. The steps recommended to fix such errors include checking the phone signal strength, turning the phone off and on to airplane mode, restarting the mobile phone, conducting an IOS phone update, blocking off unknown callers, and resetting the network setting.
What does unknown sender mean?
The Messager contact from the sender is saved on the list of your contacts but their details are not saved on google meet.
