The Amazon Fire Tv Stick is a media streaming device used to transform your normal HDTV to a smart one. It allows you to download different apps, play video games and listen to your favorite music. It is basically like another phone or tablet just with a bigger and better screen. Here we will see about Why is the firestick unable to connect to the server?
The problems may arise even if you have a good and strong internet connection. Here, we will see a few reasons why it might be happening?
Why is the firestick unable to connect to the server?
Like any other electronic device, errors seem to occur from time to time. Generally, there are easy-at home fixes that can get the device running again unless it’s an undetectable hardware issue which would require a professional to have a look at the device.
First, we will look at some reasons to why is your server unable to connect to the firestick –
1. Weak Wi-Fi Signal strength.
2. Wi-Fi Router issues.
3. Loose or withered HDMI Cables.
4. Firestick issues like overheating or update issues etc. 5. Amazon account issues.
How to fix firestick and server connection issues?
Step 1
Fixing the Weak Wi-Fi Signal Strength –
A lot of the times it might be just because of the poor wi-fi signals. To avoid this, you can look out for a few things
1. Number of devices connected to the router- To have a better wi-fi signal disconnect all the other not-in-use devices to make room for the Firestick.
2. Move the router or Firestick – Sometimes changing the place of the router or the position of the firestick may help you find a better signal strength.
3. Remove any other devices in the way – Devices like phones, laptops, radio etc. can cause hinderances while connecting. 4. Reconnect with the network – Go to Settings > Network > Your Wi Fi Network, then press the menu button to forget the network. Select your current wi-fi network to reconnect.
5. Wired Ethernet connection – Try wired Ethernet connection for the best wi-fi network speed possible.
Step 2
Restarting the Wi-Fi Router –
Most of the connectivity issues can be resolved by switching on and off the device –
• Unplug the router and modem from power.
• Wait for a minute or two.
• Plug them back in and restart the router.
Step 3
Restarting the Firestick –
Restarting the firestick can also help resolve connectivity issues. To restart the firestick, follow these steps –
• Settings > My Fire-tv > Restart. Your firestick will restart in a minute or so.
• You can also restart it by pressing both the “select” and “play/pause” button for two to five minutes. The firestick will automatically restart in a few minutes.
• Unplugging the firestick for a few seconds and inserting it again can also restart the firestick.
Step 4
Deregistering your Firestick –
If your Amazon Firestick is still unable to connect to the server, the last resort left is of deregistering your firestick from your amazon account by following these steps –
• Settings > My Account > Amazon account > Deregister. A pop-up message of ‘Deregistering your Tv Firestick’ will appear.
• Register again by selecting on “I already have an Amazon account” and see if this resolves the issue.
Step 5
Factory resetting the Firestick –
If even after following all these steps, your Firestick is still unable to connect with your server, factory reset is the last option.
The factory reset option will delete all your downloaded data, content, apps and saved settings. It will be like using a new Firestick. To reset follow these steps –
• Go to Settings > My Fire TV > Reset to factory defaults > Reset.
Do I need a firestick if I already own a Smart Tv?
No, you do not need a firestick if you own a Smart Tv because your smart tv can easily access almost all the apps that your firestick can offer.
However, there are some perks to having a firestick –
1. Access to your prime library if you are an amazon prime subscriber.
2. It is travel friendly, can easily make your hotel room or Airbnb tv into a home tv.
3. If you have a smart home with Alexa. It adds to a better set up. At last, it all depends on your needs, if you need one have one for sure.
Conclusion
The solutions given above are likely to resolve the firestick connectivity issues. Make sure to follow the steps to spot your problem and fix it. In case of no progress at all, it is recommended to call the technician as per your warranty card details.
Frequently Asked questions –
Q1. How to find my Firestick server?
Ans. Go to Settings > My Fire Tv > About > Network then you will see the IP address on the right side of the screen.
Q2. How to clear cache on my Firestick?
Ans. Go to Settings > Application > Manage Installed Applications. Select the app the seems to be troubling you. Select Clear Cache and then Clear Data.