The Ring Doorbell is a multipurpose smart home device that serves as both a doorbell and a video intercom. It informs you of the visitors at your doorstep. Additionally, the device enables video calls with your guests through smartphone or tablet. To function effectively, Ring doorbells require a Wi-Fi connection. However, using ring doorbells is not always a comfortable experience, as you might experience some technical issues when connecting to Wi-Fi. This post will uncover some of the reasons behind this connection problem and how you can resolve it.
Check your Wi-Fi connection and make sure your credentials are right if your isn’t able to connect to the network. Additionally, make sure your Wi-Fi router isn’t too far from the doorbell.
Let’s discuss the problem in detail and figure out how to resolve it.
Reasons Why Ring Doorbell Not Connecting To Wi-Fi
- Poor signal from Wi-Fi
- Your doorbell may not connect to your Wi-Fi If your is far from your router.
- Wrong Wi-Fi credential
- Sometimes, the problem could be resolved by simply entering the correct password and username.
- Low or flat battery
- Your router’s and Ring’s low battery levels could interfere with the connection. A low battery level may prevent the device from connecting. Ensure the device is charged
- Damaged doorbell
- Your Ring doorbell may be damaged. Ensure your doorbell is working properly.
- The connectivity problem is usually caused by many factors.
(Fixed) Ring Doorbell Not Communicating To Wi-Fi
Wrong Password/Username
Check your password and username to ensure they are correct.
Reinitialize wireless network
Resetting your wireless network and allowing it to get a new signal is one of the greatest ways to solve an issue with it. This will solve many other related problems. Follow these steps:
- Disconnect your router and modem. Make sure they are properly disconnected. Leave them unplugged for some minutes
- Re-plug the modern and wait for some minutes as it connects to the internet.
- Re-plug the router and wait for another two minutes, making sure all the lights are on and working perfectly.
Change your Network Band
It only works with a 2.4 GHz network. Your network may be on the 5 GHz band, which could be another reason why your Ring doorbell is not connecting to Wi-Fi. You will to your Ring device to a 2.4 GHz network. Check your router’s setup manual to see how to activate the 2.4 GHz band.
Use Your Ring doorbell App
You can use the troubleshooting tool of the Ring application to diagnose the issue. One approach is to manually rejoin the doorbell to your Wi-Fi network by following the methods listed below.
- Open the Ring doorbell app on your mobile phone and select the three small lines at the top left corner of the app
- On the left side of the app’s user interface, there is a list of options. Select “Devices”
- The list of devices that are now using the app will be visible to you. Pick the Ring device (your doorbell) that requires Wi-Fi reconnecting.
- Then select “Device Health” > Change Wi-Fi Network > Reconnect to Wi-Fi.
Reset the Ring doorbell
If the issues persists, try rebooting your Ring Doorbell. For the Ring Doorbell to reset, press and hold the orange button on the rear for 10-15 seconds.
Repair the Ring doorbell
If it still won’t operate, you might need to replace or repair the doorbell. It won’t be unable to connect to Wi-Fi if a component was broken.
Does Ring doorbell Perform Better on 2.4 GHz or 5 GHz Wi-Fi?
While the majority of Wi-Fi routers today support dual bands. It can be confusing to choose between 2.4 GHz and 5 GHz Wi-Fi signals for the internet. 5GHz is a high-speed band, but it has very range. On the other hand, 2.4 GHz has a greater range but it is generally slower, especially if you use it for several other devices.
Depending on your needs and preferences, many people prefer 2.4 GHz, but some people still prefer 5 GHz due to its high speed.
Conclusion
While the Ring doorbell occasionally experiences connection problems with Wi-Fi, the majority of them can be easily solved.
Frequency Asked Questions
How can I reset Ring doorbells?
For the Ring Doorbell to reset, long press the orange button on the rear for 10-15 seconds.
How can I reconnect my Ring doorbell to my Wi-Fi?
- Open the Ring app, then tap the small of three horizontal lines in the left corner of the screen.
- Select “Devices” then Choose the device that requires Wi-Fi reconnection.
How Do fix Doorbells Not Connecting To Wi-Fi?
If your Ring Doorbell is having trouble connecting to the internet, check your Wi-Fi connection and make sure the password and other details are accurate. Make sure it isn’t too far from your Wi-Fi router as well.
