Trexis Insurance Claims – Know More


Trexis auto insurance is a company that provides insurance to the driver at affordable prices. They also offer motorcycle insurance, renters’ insurance, and health insurance. Trexis used to be known as the Alfa company. Let us know about Trexis insurance claims and how to raise a claim using phone call also their insurance policy.

Trexis Insurance Claims

Trexis does make insurance claims, and through a couple of steps, you can get your accidents covered if they insure you.

What states does trexis insurance operate in?

Trexis Insurance is only available in 11 states, which are:

  • Alabama
  • Arkansas
  • Georgia 
  • Indiana 
  • Kentucky 
  • Missouri 
  • Ohio 
  • South Carolina
  • Tennessee 
  • Texas 
  • Virginia 

What does Trexis insurance policy cover?

  • Liability coverage 

If you are legally found to have caused injuries or damages to another person or the property by accident.

  • Medical Payments

These are medical and/or funeral expenses that are inquired after a car accident, no matter who was the cause of the accident. 

  • Uninsured motorists’ coverage

This is an auto insurance addition. If you are in an accident with a person who is at fault and whose insurance is unable to cover you, Trexis will cover your expenses.

  • Vehicle Coverage

Trexis will cover the cost of your vehicle if you are in an accident, whether you are or are not the one at fault for the accident.

  • Personal injury protection coverage

Trexis will cover your medical costs after suffering an injury or injuries during an accident, whether you are or are not at fault for the accident. 

  • SR-22 insurance

This policy covers high-risk motorists. It allows drivers with DUIs to drive again.

  How to make a claim?

There are three ways you can file with Trexis. These are

  • Email
  • Phone and
  • Online claim form

How to raise a claim using Email?

You will need to go on their website and see the tab that says Email Us. Once there, you have to fill in your policy’s contact details and the number. In the required field, you will have to write a message explaining why you are raising a claim and mention the amount of damage caused. You can then send the email. First, you must make sure the box that asks if you would like to be contacted is ticked.

How to raise a claim using a phone call?

You will need their phone number, which is available on their website, and call them. You can then tell the customer support representative about your accident and answer any questions they may have. You will also need to give them the number of your policy.

How to raise a claim using their online form?

You will need to go to their website and log in. If you go through your options, you will see Report an accident and file a claim. Once there, you can fill in their form and submit it.

The services trexis insurance covers

Trexis has an online portal that can be used for online payments and managing your auto policy.

Trexis insurance has 24-hour services that make it easier for its clients to contact them to apply and get covered.

Trexis also provides auto insurance to high-risk drivers. High-risk drivers are people with tickets, accidents, or driving under the influence of alcohol or drugs (DUI) on their records. 

Questions you bay be asked when raising a claim

Every claim is situational, so questions will vary in each case but below are examples of questions you may be asked and what they mean.

1.Where was your car parked?

Being honest and upfront is best, especially as a check-up will be done to confirm your story.

2.Is your car for commercial purposes?

If your car was a personal car and not a commercial one after being listed as a one, your claim would be thrown out, and you will not be covered.

3.Are you driving the car?

This is to make sure that the driver during the time of the accident was fully licensed. The claim would be thrown out if a person without a license or an expired license was driving.

How long before a claim should be filed?

A claim must be submitted as soon as possible to Trexis. Giving them the necessary information in the shortest amount of time possible is important if you want to get reimbursement at a fast pace. In addition, filing a claim late makes it hard for you to defend, and therefore your claim could be dismissed even if most of the other requirements are met.


Trexis insurance company accepts claims when they are done in an orderly fashion and within the time range. If you are covered under them, they will reimburse for any damages to property and persons. Trexis insurance is best for those with DUIs as they can cover them as they are high-risk drivers.

Frequently asked questions
  • When do I file a police report?

You must file a police report as soon as possible to file your claim with your insurance company.

  • If I am at fault for the accident, will I have to pay for the damages myself?

If Trexis covers you under a policy that specifies at-fault accidents, you will not have to pay for the damages. However, if you are not, you will have to pay for them.

  • Does liability insurance cover the driver?

Trexis liability insurance covers the other driver’s medical expenses and property damage costs.

Trexis Insurance Claims – Know More

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