Sneakerheads ( a person who collects and trades and admires, and is knowledgeable about the history of sneakers) always want to keep collections Of sneakers updated. Sometimes they often purchase some of them and later they regret their decision. Sneakers are life for them if anything happens to the sneaker. So what are they supposed to do? Let us see about Warranty claim of Nike.
Like other companies, sneaker and shoe brands also provide their customers with security, known as a warranty. Such brands include Adidas, New Balance, Puma, etc. One of such brands is Nike which have warranty claim.
Do Nike shoes have a warranty?
Nike always stands behind their shoes or any other gear, be it their clothing, accessories, equipment, etc. So if anything happens to your sneakers, shoes, or any other Nike accessories within years of the manufacturing date, they will be helping you.
Nike warranty claim:
After receiving the product, If there is any defect or flaws in your product. Then, within 60 days of purchase, you can return the product to their exchange for full payment.
If the 60 days policy period is over, but not more than two years, these are the alternatives you can try.
Does Nike has two years return policy:
Josh Rincon made a viral TikTok video in which he acts as the employee and customer of Nike’s return policy in his way. Since its publication in Oct 2019, the video has had over 2.5 billion views. Rincon claims that the athletic brand can accept the return of shoes over 30 days if they find any flaws or defects in the product.
Nike’s return policy allows customers to exchange shoes with a pair within two years of the manufactured date of the product, but there are some specifications.
If you want to return or exchange your shoes within the two-year exchange policy, in that case, you must contact Nike to make a return from the website or app order. The product should be returned to the store from initially brought. If you are having difficulties returning your product to the store from where it is purchased, you must contact them to know other options.
Customer care store claim and exchange policy:
Claims:
You can submit a product claim if you believe there are any manufacturing defects or flaws in the purchases at Nike stores and authorized Nike retail stores with the following documents:
> A picture of the product to be replaced and the area having the defect.
> An invoice bill or receipt of the store >
mentions the purchase location, purchase date, and the purchase amount.
> The footwear must have the product tag (please make sure the number is visible). In addition, a picture of the attached sticker must be there.
After the claim is submitted, Nike will look after the claim and will examine if there is any manufacturing defect or flaw. Nike’s decision regarding the claim will be final and classified if Nike doesn’t find any manufacturing defects based on the photographs sent. The store and the customer will be reported through the same email thread.
If Nike finds any such defects or flaws, it will send an authorization email for the replacement of the product. The customer should present a hard or soft copy of the email to the store of purchase. Then the authorized partner will allow the customer to choose a product whose price will be the same or less than that of the original purchase.
If the selected product is unavailable, the customer will be allowed to choose any other product from Nike available at that time. If the replacement amount is lower than the original purchased amount, the differential amount shall not be refunded. But if the replacement money is higher, the customer will pay the differential amount.
The process of replacing any product must be done under 30 days from the issue of the authorization email. Otherwise, the customer cannot be allowed to have a replacement after it.
Eligibility of claims:
Claims will be rejected in case of:
> Missing product sticker or manufacturing tag
> The product is subjected to harsh treatment with sharp elements, which may cause damage.
> Product purchased online, which Nike does not authorize.
Conclusion:
Nike provides a 30 days return policy, which means if you discover the product that is delivered to you contains certain manufacturing flaws can be returned to them within 30 of purchase.
Nike also provides 60 days of the warranty period. If you want to replace your product, Nike will replace it for sure if it is under 60 days warranty period from the date of purchase.
FAQs:
Q. Does it refund lost packages?
Ans: No, the package will be declared abandoned, and the customer will get a refund.
Q. Where does Nike ship from?
Ans: All orders on the Nike website are filled and shipped in Memphis, Tennessee.
Q. Who is Mike’s most significant competitor?
Ans: Adidas, Puma, New balance, etc
Q. Does Nike deliver on weekends?
And: Usually, Nike delivers during weekdays; only special orders are delivered on weekends.
