UPS Collect On Delivery -Know More

United Parcel Service is an American delivery company that delivers Worldwide. It was founded in 1907 as a multinational shipping and receiving and supply chain management company.  Its Headquarters are located in Atlanta, Georgia and the United States. UPS, ahead of competitors DHL and Bluedart, is the world’s largest courier company by revenue, with annual revenues of around US$85 billion in 2020. Let us know about “UPS Collect On Delivery”

UPS Collect On Delivery

Delivery: UPS will attempt to collect the amount indicated on the C.O.D. tag or package label, and then send you the payment. The package will be returned if UPS is unable to collect payment after three attempts.

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Note: It offers COD only within Canada and the U.S. 

How Does The COD Work?  

Following the delivery, UPS may collect for a COD. COD information is embedded in the package barcode. Without receiving payment, the package cannot be delivered. Cash is not accepted by UPS. When completing a delivery, the DIAD requires the driver to enter the amount collected. The amount collected is requested after the driver scans the barcode. It can be a single check or a series of checks, but it must total the COD amount. In some cases, UPS may demand that the driver pay the unpaid balance. For failing to collect money for the COD, the driver could face disciplinary action, a warning, or even termination.

Note: COD service does not protect against loss and damage of the package. 

Terms And Conditions

C.O.D. is subject to the following terms and conditions:

  • C.O.D.s for amounts up to $50,000CAD per shipment will be accepted by UPS.
  • UPS will accept a business or personal check, as well as another form of payment that can be negotiated.
  • UPS will only accept a certified check or money order if the shipper requests it.
  • The shipper is responsible for all risks associated with payment collection, including non-payment, insufficient funds, and forgery.

Are we covering the cost of COD (cash on delivery) on behalf of those who refuse to accept their package when it arrives?

This might be an oversimplification, as the cost of cod is more complex. Aside from what the question stated –

1. A person must go out and personally deliver the product ( in one or many attempts). Because they must collect money.

2. Cash must be collected and safely returned to a station (usually). It must be counted and deposited in a bank account for the company to recognise revenue.

3. Refunding entails mailing a physical cheque to the customer.

Issues such as having the exact change and the delivery associate’s behaviour become crucial.

Reasons Why Not To Choose COD Option

COD is not preferred by many people, because it costs both the customer and the merchant. From a strategic standpoint, it makes sense to either encourage customers to prepay or discourage cod or both. This could also be the cause of the price you see. 

In a nutshell, cod is unsustainable in the long run, and it is only a matter of time before customers no longer require it.

How Difficult Is It To Receive A UPS Late Delivery Refund?

To be eligible for a refund, you must be the package’s shipper.

Method 1:

Simply tell UPS customer service that your package has been delayed and that you require a refund. Check to see if the delay is caused by something other than the UPS (customs, weather, holidays etc).

They will be able to issue a refund.

If you have a business account, this refund cost will be adjusted in your next UPS invoice. Otherwise, they will refund your money to your credit card or by check. This is a lengthy and tedious procedure. Analyzing a shipment for all possible delays is much more difficult.

Method 2:

If you’re a business user, simply register with a service like, which will track all of your shipments and automatically file claims for late deliveries. You’re not required to do so at any time.

It’s not just about late deliveries. Shipping companies like UPS, FedEx, and UPS are known for making over 20 mistakes on their shipping invoices, including incorrect shipping costs, dimensional weight costs, and surcharges. Manually locating these billing errors is nearly impossible. It is highly suggest using a service such as They won’t charge you until you receive your refunds. There are no contracts or signup fees.


Now we have learnt “UPS Collect On Delivery”, UPS is one of the most chosen Shipping services in terms of its exceptional service and support. It first started as the American Messenger Company, a telegraph company, and has since grown to become a Fortune 500 company and one of the world’s largest shipping couriers. UPS deliver anywhere in the world but the COD is limited to other countries except Canada and U.S. For COD, the shipper is responsible for all the damage and loss of packages. So, it is best not to choose the COD options. In addition to this, UPS is prohibitively expensive because all packages are automatically insured up to a certain dollar amount. 


Is it possible for UPS to charge a COD fee after the package has been delivered?

COD funds must be collected upon delivery. If a driver fails to do so, he may have to pay for the missing funds out of his pocket to keep his job, and then seek compensation later.

What is the UPS refund procedure if a package arrives late?

First, unless the package is lost or the delivery date is guaranteed, no refund is due.

If you paid for guaranteed service, all you have to do now is contact UPS with your bill of lading number and request a refund for a missed delivery date.

How long will it take UPS to deliver my package?

It can take anywhere from one to five business days. UPS Ground Shipping provides low-cost, guaranteed ground delivery in one to five business days. You can also get free shipment tracking information at any time.

What is UPS Ground Shipping?

UPS Ground shipping simply means that your products will be delivered to you using a combination of smaller and larger trucks. Because they don’t handle airborne products, your order may arrive later than usual. So, in essence, it means that your product will be transported by highway rather than by air. I hope this has answered your question. Miguel.

Is UPS able to deliver at night?

UPS does not deliver late at night, but in 2022, the company will occasionally deliver packages after sunset. UPS delivers packages from 9 a.m. to 7 p.m. local time, but depending on the time of year and your location, it may deliver packages as late as 9 p.m.

UPS Collect On Delivery -Know More

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