Television has been an integral part of our life since its invention and boom in recent decades. Several cables have introduced several channels, and content, serials for the audience. Families can sit and enjoy various shows and movies, thereby spending time together and even getting updated with the worldwide news. Let us know more about that the DirecTV Reviews-Know More.
DirecTV offers Live TV shows and content for an individual and a family. It is the only satellite provider to show most of the baseball games at the state, national, and international levels. It provides all the national channels, along with sports channels, and blockbuster movies. In the packages it includes channels like ESPN, CNN, HBO Max, STARZ, Nickelodeon, BIG Network, Comedy Central, Cinemax & EPIX (for three months), providing channels from 160+ to almost crossing 330+ channels. The good part is they provided HD channels from 85 to 250, and even more. They offered packages namely Entertainment, Choice, Ultimate, and Premier, the price ranged from $64 to $139 per month, 10% discount on annual payment.
Positive Reviews
- Customer Service is good as they come at once when called for repair.
- With time DirecTV is upgrading and improving its facilities and technology for its customers.
- The signal hardly gets altered when there is bad weather. It has certain safety features to safeguard from ordering extra movies, it is easy to order movies.
- It provides the best picture and sound quality with the package provided, which is on par with local cable companies.
- The best part of DirecTV is that this satellite TV provider is home to NFL Sunday Ticket.
- DirecTV is working towards improving the ease of using the website, making live service assistance to their customers.
Negative Reviews
- The cancellation subscription is worse as the refund is beyond normal methods. They say providing prepaid MasterCard, rather than a normal simple refund, extends the time to months.
- They have a scarcity of technicians and during out of service, they seldom pick up the call and usually are late.
- Within a decade, their service has declined at an alarming rate. The commercials now record a 1.5-hour movie to 4-hour movie and a 4-minute add-on for every 5-minute program showcase. The channels with the same content are shown every week.
- They often add unnecessary packages (part of promotion) without anyone’s permission, which adds $20-40 to the bill. They often charge $150 from their customers upon canceling the subscription, by stating the late fee payer.
- Even after canceling the subscription they periodically charge a few of their customers.
- After paying the bill, they reserved the bill to a different account number than the original, then when paid again they did the same thing, which led to the cancellation of the membership, as it seems a scam.
Conclusion
The satellite cable service provider for beginners or new members, but with the time it deteriorates, which can be seen with DirecTV. DirecTV seems to be providing all national and state channels but not all they prove to be HD channels. It claims to provide technical assistance irrespective of city or countryside (rural), but even after hours they do not show up, and even pick up the call. The packages seem to have reasonable and minimal rates, but the bill often at month-end is usually higher than shown while purchasing, they often charge extra while bill payment by unnecessary promotion or often do payment again as it either goes to another’s account or gets scammed. They have good channel content on paper but on screen, the content gets repeated each week, often increasing the recording of a movie, and a 4-minute ad after every 5 minutes of a program. They often charge extra from their customers while canceling, by charging the customer as a defaulter, even if the payment was on time.
Frequently Asked Questions
- How to contact the Customer Service of DirecTV?
It may be difficult, but one can contact the customer service of DirecTV, with the number +18772111997. One needs to keep in mind that accents may differ, thereby creating minimal discomfort.
- Is DirecTV membership worth taking?
It is worth enough to take the DirecTV membership as it offers six different packages, at a reasonable and affordable price. It is good to maintain the package price. Well, the after services and issues make the customers dissatisfied, and cancel the membership.
- Are there any hidden charges charged by DirecTV?
On paper, there is no visibility of hidden charges figured out by the customers. Well, when the bill comes after a month, the customer can see the hidden charges like an unnecessary promotional charge of $20 to $40. One may not see the extra charges as it is included in a complicated way. Thus, the hidden charges are charged in a hideous way.
