Amazon has a wide variety of options when it comes to drones. They range from simple beginner quadcopters to budget drones, race drones, and even costly professional videography drones. Most drones are often expensive therefore, it is natural to want to know the return policy of these devices. Let us know ‘Amazon Drone Return Policy’.
Amazon allows 30 days for the return of drones purchased from their store. The drone needs to be in the identical condition at the returning time as it was when it arrived. Third-party sellers can, however, have their policies on their products. Therefore customers should research the policies of a drone before purchasing it.
Return Policy For Amazon Drone
Amazon along with numerous of its third-party sellers has a generous return policy that enables customers to return some products within 30 days after their shipment. This policy is valid for several products that include many drones, including beginner starter drones and high-quality professional camera drones. To find out if a drone has a return policy, you can go to the add cart button,* under which you should see the buy now option. The return policy along with other important policies should be mentioned here.
After 30 Days
Once the 30 days have passed after receiving the shipment of the drone, it is problematic to get a refund. The refund depends on the policy of the individual seller and the model and specifications of the drone. There are a few routes to go about this problem. The first approach you can try is to take the drone to a physical store on Amazon like Kohl’s that accepts returned goods. They might accept your Drone for a refund. The other method is to ask for assistance from an Amazon representative. This can be done by clicking the help button on their official site.
However, before contacting tech support, you should confirm if the product only had a 30-day return policy. there is a possibility that the drone company had a higher-than-usual return date. You can check this by going to the order you placed and checking if there is a return button under your order.
Returns For Different Drones
Used Drones
Unopened Drones should have no issue in being returned if they comply with the return policy, However, if you have opened the packaging for your drone then it may not be easy to ask for a refund. In such a case you should ask the Amazon support team for further guidance on the options you have.
Most drones are costly and if Amazon starts refunding all the used products of their customers without being able to sell them forwards, they could end up at a loss. After all, no company wants that. Amazon does sell refurbished drones though. This might give you a chance to sell your drone.
Damaged Drones
If you have received a drone from Amazon that was damaged by the company or during delivery, you could ask for compensation or a replacement before the end of 30 days, after the delivery of the drone. However, if you have damaged the quadcopter after opening it in an appropriate condition, you can not ask Amazon for a refund.
Types of Drones that can be refunded
Amazon has a wide variety of drones that it offers. There are approximately 1000 drone models available for sale on their website. These include famous brands like DJI, Holyton, Holy Stone Sharper Image, and more. Many of these brands offer a return policy however some can have reservations. You can check if the drone you choose has a return policy through two methods. The first is to read the policy written on the product details page before purchasing it. Once purchased you should receive an email from Amazon confirming your purchase. This should also contain the details of the policy.
How to return?
Luckily, if you are eligible for the return of a drone, you can apply for it with minimal effort. All you need to do is sign in to your official Amazon account and look at your orders. Here you should see a return button if you are eligible for it. Simply press the button and get an Amazon shipping label so you can send the product right to the Amazon warehouse.
If you do not see the return button, the 30-day period after shipment may have ended. Or you may not be eligible for a return due to a third-party seller policy.
Conclusion
Drone return can be a highly stressful and complex issue. I hope that this article has assisted you in getting an insight into Amazon drone return policy. And the Dos and Don’ts when purchasing a drone.
FAQs
Q)Is there any limit to the number of returns at Amazon?
A)Although the company has not pointed out a specific number of returns that a customer can do, it can track the returns. This means that they can get a red flag and issue you a warning if you return too many items.
Q)Can you return a product without its packaging?
A)Amazon requires its users to return products in their original packaging without removing any tags if there are any. Otherwise, the product could be rejected.
