This article is for a potential customer of Romwe regarding knowing everything in respect of Romwe’s return policy. Daily, fashion keeps revolving and getting the most significant seat in the world. And Romwe being a retailer of women’s fashion clothing has continued to live up to expectations. People due to their own mistakes or that of online sales representatives can make customers get the wrong clothing. This is the reason this article is important for every customer, therefore grab your popcorn and dive in right away. Romwe return policy states that they give customers the liberty of returning undesirable clothing within 60 days of purchase. However, they only accept unwashed, undamaged, and unworn clothing. That’s not all, to get all the juicy details of Romwe’s returning of clothing policy, customers should continue reading.
Getting Started On The Romwe’s Return Policy
Below are the guidelines that customers wanting to return clothing on Romwe must know. The following guidelines are easy to understand and implement.
Shipping Fees
Not only do customers have 60 days from purchase to return clothing, but Romwe also says returning the first order within 60 days of purchase is free.
This means that no shipping fees apply to the first return of a customer. Subsequent orders after the first return attract a shipping fee of $7.99.
N.B; anyone with several pieces of clothing to return should return all the clothing at once in one package. This is because free shipping only applies to the first return order.
How To Recover One’s Purchase Receipt
People making a return on Romwe must put alongside the returned clothing, the purchase receipt, and the return label. The good news is that, unlike other clothing stores. One can easily recover the purchase receipt.
To recover the purchase receipt, the customer simply has to go back to their account details on the Romwe site. Navigate to their orders, they’d find the receipt there which they can print from there.
Two Mailing Options
Romwe is an online retail company with no physical stores. Therefore, customers can only return clothing through the mail.
They can either choose to return their undesirable clothing through the USPS. Or choose the mailing service of their choice and drop it at the nearest UPS.
Step By Step Procedure For Returning A Clothing
All customers who want to make a return through the USPS should do as follows;
- Navigate to Romwe’s official website and log in to their account.
- Select Orders.
- Then choose the clothing they want to return.
- When they’re done selecting all the clothing they want to return, they should tap on Submit.
- Next, Romwe will create a return label for them which they’ll download and print out. They’re to attach the return label to the outer layer of the package.
- Take the package to the USPS and that’s it.
Returning Via Another Mailing Method
Customers who don’t want to use USPS and instead what another mailing service should follow the procedures below;
- Visit Romwe’s site and sign in to their account
- Tap on orders and select return items next.
- Here they’ll click on all the clothing they want to return.
- After picking, they’re to choose the return method of their choice.
- Submit, and print the return label.
- Finally, they’re to mail the clothing to their chosen mail delivery service, and that settles it.
Clothing Unacceptable For Returns On Romwe
Rather, unfortunately, buyers can’t return certain clothing available for purchase at this outstanding retailing company. They includes;
- Personal and health care products.
- Beauty products.
- Lingerie.
- Swimwear.
- All accessories except scarves, mermaid blankets, and bags.
- Jewelry.
- Bodysuit.
Does Romwe Accept Damaged Clothing?
Yes, they accept damaged clothing. However, they only accept clothing that turns out to be damaged from the time of purchase. Romwe won’t accept any pieces of clothing that got damaged in the customer’s hand.
Therefore customers have 24 hours after purchase to return a newly purchased clothing that turns out to be damaged. This means customers should scrutinize every clothing purchase immediately after receiving it.
Conclusion
This article has provided everything worth knowing about Romwe’s return policy. In the end, it has shown that the clothing retailing company is reputable. Any customers who want quality and fashionable women’s clothing should make it a home with Romwe.
Frequently Asked Questions
1. Is Romwe an excellent site to purchase women’s clothing?
Yes, for starters, they have a rating of 3.08 from 2.111 customer reviews. This shows good overall reviews from their customers.
2. Where is Romwe located?
Romwe is a reputable online retailer of women’s fashionable clothing from China.
3. Does Romwe give a full refund of returned clothing?
Yes, they give a full refund. If a shipping fee applies, they remove the shipping fees and refund the rest of the cash for every returnable clothing.
4. Does Romwe deliver quickly?
Yes, Romwe delivers as fast as they can. Nevertheless, sometimes proceeding delays during peak shopping days and sale events can cause a delay.
