Online shopping is the most convenient way of shopping nowadays. But it becomes a problem when defective products come to you or products get damaged during shipping. Therefore, purchases should be done from the e-stores that offer the best return policy.
Amazon offers a 30-day return policy to its customers to return a TV for any reason. That means you can return or replace the Television set you bought from amazon within 30 days of buying it. So, you can easily send back the television to amazon in case of any damage or defect. The amazon person itself will come and take the televising from your home. This is a much more comfortable way of returning a TV than returning to stores.
Amazon TV return policy
Amazon has different return policies for the different products it sells. But for most of the products, the returning or replacing duration is within 30 days of purchase. You can also return any TV you bought for Amazon within 30 days of buying for any reason.
If the damaged or defective piece comes to you, directly inform amazon and start the returning process. The return is usually taken by UPS. You can also send the TV you want to return to your nearest Kohl’s.
How to replace an Amazon TV
To replace a TV at amazon you need to follow a few simple steps. Amazon does not have a complex return policy. You can replace the television for any reason within 30 days of receiving it. You need to follow these steps to request a return to Amazon.
- First of all, open the order of television from your orders section of amazon at your account.
- Choose the option which says ‘return or replace’.
- There will be a drop-down list of options to select the reason for returning. Choose the correct reason for returning.
- From the other section of options, choose the most appropriate returning process.
- After filling in all the details of the TV and returning process, download the return label and take a print of it.
- Pack your TV in the box it came with all the accessories. Put the printed label over the box. This is important for the identification of the product, buyer, seller, and returning process.
After your return request, the amazon carrier will come to take the TV from your home. After processing the return request to amazon, customers can also return their TV to the nearest Kohl’s store. Take the TV with all its accessories. The store will then do proper packaging of the product and send it to Amazon via an Amazon return Kiosk.
Conditions to return an Amazon TV
Amazon takes a defective TV back only when it came defective from the seller or damaged during shipping. You can’t return or replace a TV that is damaged or stopped working because of you.
Additionally, to return or replace the TV it is required to give it back in the way it came. Amazon takes TV returns with all its accessories, manuals, and packaging. Before giving the TV for return or replacement, also remove all the personal data from it, if any. This could be done by a full system reset.
Alternatives of returning
While amazon’s return policy is very acceptable and simple, it is not the only option for customers if they received a defective product. Rather than returning the TV, you can –
Replace the TV
There are chances that the TV got damaged during shipping. So, rather than returning it, you can also ask for a replacement.
Repair the TV
Sometimes, the TV comes with little defects that could be fixed. Amazon TVs have a warranty, according to brands. So it is advisable to purchase a TV that has a warranty.
The refund of returned TV is not received instantly after giving the TV. After the carrier takes your television for return, it takes up to 25 days to reach amazon. After the television comes to amazon, the refund is done within 2 to 3 working days.
Conclusion
Amazon offers a 30-day return policy for the TVs you bought from Amazon. You can request a return from amazon by going to the app. The amazon person will come and take your television back. Which is a much better option than taking a TV back to the store for returning. For a smooth return process keep the box and packaging of the product with you.
FAQ
- Is the return policy the same for a third-party seller at amazon?
Answer: Normally, the return policy of third-party sellers at Amazon is the same as Amazon. But it is advisable to check the return policy of your seller before ordering the product.
- Can we replace anything bought from amazon within 30 days of purchase?
Answer: Yes, anything bought from amazon could be returned or replaced within 30 days of buying. The condition is, the product should be in ready condition and with all its packaging.
