Lowe’s is an American Retailer company selling home improvement products like electrical appliances. It was founded on 25th March 1921 almost 100 years ago by Lucius Smith Lowe in North Wilkesboro, North Carolina, United States. According to records, it is the second-largest hardware chain line in the United States. and also the second-largest in the world. And in 1940 Ruth Buchan ( daughter ) inherited Lowe’s Companies, Inc. after the death of Lucius Smith Lowe. See Does lowe’s buy used appliance?
Lowe’s became the official sponsor of the National Football League in January 2019. And 25th March 2021 was their 100th anniversary celebrating their platinum jubilee.
Product quality and services:
Lowe’s is very popular among people considering its customer’s comfort, convenience, and choice. The best thing about Lowes that attracts the public is its eco-friendly efficient products which are best for home and our environment. Other than providing new models and stylish modern products it is also providing repair services to its customers and according to records, it serves almost 20 million customers per week in Canada and the United States.
Record says that Lowes owns more than 1700 stores in the United States generally serving people all seven days a week and more than 450 stores in Canada are running around. Lowe’s is selling products needed for roofing, fencing, siding, etc other than Home improvements and electronics.
Sales, Profit, and Revenue:
Data says that Lowe’s Companies, Inc. Has a sales record of $ 90 billion in the year 2020, and also in the same year it investigated more than $ 150 million in Communities. According to records Lowe’s annual revenue for the year 2020 has been US $ 72.148 billion and its net income was US $ 4.281 BILLION. It had around 3,00,000 employees working for it in the year 2020.
Emphasizing a few good deeds of Lowe’s that attracts public attention:
64% of Board members of Lowe’s are women contributing its share in Women Empowerment.
Lowe’s has contributed $ 900 million for COVID 19 related monetary support for their front-line hourly associates.
33% of the Executive Leadership Team working at Lowe’s are women.
Reviews from Lowe’s customers
Many people complaints about late delivery, and have commented their disappointment in the review section.
Some peoples are not happy with the service provided by lowes.
Few customers have complained about different issues they faced during the Lowe’s Appliance repairing.
Several customers are happy with the service they provide and have given 5 stars to lowes.
Handful people are not happy and satisfied with Lowe’s products and they have demanded their refund.
One of them have commented that they were requesting credits for leftover concrete that were left initially, and the panel was also removed and no one from the company came to help.
Many of them have complimented that the staff at customer service were very genuine, gentle, and helpful.
One of the customers has written that they have no complaints about Lowe’s and they found that lowe’s we’re very helpful and courteous, and they provide products that are affordable with great price. And they wish to continue shopping from Lowe’s.
Lowe’s at Social Media
Talking about Social Media Lowe’s is a Social Celebrity with a blue tick on Instagram, Facebook and Twitter have 4,642,633 likes on Facebook, 831k followers on Instagram, and 288k followers on Twitter. Providing that it is not only popular in physical stores but also rocking online to with lakhs of followers.
Does lowe’s buy used appliances?
According to lowe’s return policy, you can return their products if you are not happy with them, but they only refund or take returns of new and unused products having proof of purchase within 90 days of purchase date. But only if that is mentioned in their Return Policy Exceptions.
Reports say that Lowe’s does not buy any used appliances, as they are a service provider, they can help with recycling your used appliances, and they will transpose your old used appliances for free but according to their rules and regulations. Lowe’s also offers to change the old appliances with a new one but on the same property.
Lowe’s has retained their Pro Customers services that involve repair remodelers, contractors, and specialty tradesmen. Just like any other company Lowe’s also have different service offers for their different customers but they have no schemes of buying used appliances from people.
You should go through all the terms and conditions provided by Lowe’s company officially made for serving the public. It’s better to contact them by oneself for confirmed and verified information related to product and appliance services.