Starbucks is a company aimed at improving communities and livelihoods through the promotion and use of sustainable coffee. In addition to this, they also promote the use of sustainable methods of running their business. Starbucks puts out several job openings for the vacancies that are available at their outlets. One such job is that of Starbucks Shift Supervisor.
If you are a person with decent leadership skills and a knack for managerial jobs that require you to be alert and aware of what is happening around you, then Starbucks Shift Supervisor is a great way of gaining first-hand experience and a knack for working at such positions.
The best thing about applying at Starbucks for this position is that they don’t have a whole lot of requirements and criteria that you have to follow to get through this job. Among the many responsibilities shouldered by a shift supervisor at Starbucks, executing the store operations and assisting the store manager is one of the key roles that the shift supervisor has to oversee, along with ensuring a positive and happy customer experience.
Responsibilities of a Shift Supervisor
Listed below are the various roles and responsibilities of a shift supervisor:
- Keeping track of the performance of the employees present during their shift.
- They are required to maximize the customer experience by attending to their queries and complaints.
- They are also in charge of managing and keeping a record of the employee schedules.
- The shift supervisor also has to ensure that employees under them are completing the tasks assigned to them and are motivated towards doing their job.
- They have to count the cash at the end of their shift and also keep a record of the bank statements.
- See if the rules and regulations laid down by the company are being abided by.
- They are also entrusted with training and guiding employees that are new to their jobs.
What are the job requirements, skills, and abilities needed?
Following are the skills, abilities, and other requirements that are expected to be present in a Starbucks shift supervisor:
- They must have the ability to direct and guide other people’s skills.
- They must be good communicators and must be able to talk freely and interact candidly with people, and have good listening skills.
- They must know how to gel well with people in a short period to build and promote a team environment that is focused on bringing up the productivity graph.
- They must have good leadership qualities, as it is important to supervise and manage a team. They need to make wise decisions within a limited time.
- They must be adaptive and adept at taking stock of a situation, judging it, and engaging in the betterment of the overall business by working as a team player while being a leader.
- They must have a decent understanding of the retail business and its workings.
Compensation Offered to a Starbucks Shift Supervisor
The salary offered to a shift supervisor at Starbucks depends on their qualifications and performance and, most importantly, their experience. Normally, the salary ranges somewhere between $10.3 to $10.5 hourly. In addition to the salary that is offered, the supervisor is also offered tips and bonuses like every other employee at Starbucks.
What is the Minimum Education and Experience Required to Work as a Starbucks Shift Supervisor?
The minimum qualification required to apply at Starbucks for a shift supervisor role is that you need to have a pass certificate of class 12 or an equivalent degree like a diploma or even greater.
You must also be experienced at working in a team environment in a retail business setup.
How Long Do the Working Hours Last?
The job of a shift supervisor is not a 9-5 hard and fast job. It is a very flexible job that requires the supervisor to adjust themselves accordingly. The general working hours of a shift supervisor range somewhere between 32 hours to 40 hours per week. They may also be required to do overtime during peak seasons when the stores are busier than normal. They are also required to work extra when the manager of the store is on vacation.
What are the benefits enjoyed by a shift supervisor?
Apart from the salary that a shift supervisor receives, which is pretty satisfactory, they also receive some basic benefits. Some of these benefits are:
- They can have a free week every month at Starbucks.
- A retirement 401k plan in place
- Health insurance.
Conclusion
A job opportunity at Starbucks as a shift supervisor is a great entry-level job to gain exposure and experience, especially if you are planning to continue in the management field. It helps you build upon your communication and team managing skills.
Frequently Asked Questions
- Does a shift supervisor have a fixed shift to work in?
No, the shifts keep changing and may vary from early mornings to overnight duties.
- Does Starbucks offer paid time off to shift supervisors?
Yes, Starbucks does provide paid time off to its employees.
