Do you want to cancel your Amazon Prime membership and wondering whether you will get any refund or not? Purchasing a prime membership is an easy task, but terminating your Prime membership with a refund can be complex. Let’s know about Amazon Membership Refund.
There are around 150 million Amazon Prime users in the US alone. Amazon Prime users can cancel their membership whenever they desire, but the real problem arises when requesting a refund. Amazon terms and conditions regarding a refund can be vague and confusing as to whether a user is eligible for a refund or not.
Are you eligible for an Amazon membership refund?
Amazon Prime users, upon cancellation of their membership, are eligible for a refund on fulfilling certain terms and conditions, which are:
- If you cancel your Amazon membership before your free trial period ends. Then you will get a full refund of your payment.
- If you cancel your Prime membership within three business days of signing up for prime or renewal of your membership. Amazon will consider a refund after deducting the amount for the prime benefits you may have used during the three-day business period.
- If you cancel your membership within three business days after converting your free trial into a paid membership, you will receive a refund, but Amazon will charge you for the prime benefits used during the three-day business period.
- You will get a full refund if you cancel your membership anytime, provided that you have not used any of the Amazon Prime benefits like free shipping, Amazon Video, Music, Audible, or books during your paid membership period. Otherwise, you will not get any refund.
Hence, if you want to terminate your Prime membership, you should do it within a three-day business period to be eligible for a refund. Because if you cancel your membership after using prime benefits for a few days then, getting a refund might not be possible.
How to request a refund?
After your membership cancellation, if you have not used your membership Prime benefits, Amazon will refund you automatically through your original payment method. If you have used any third-party apps for payment like Apple pay then, you need to request your payment app for your membership refund.
If you are canceling your membership after using your paid membership Prime benefits for a few days. Then, you can request a refund through:
- Amazon Customer support- You can call an Amazon toll-free number or customer support helpline number and ask them for a refund. They will guide you through the process if you are eligible for a membership refund. The Amazon helpline number is (866)216-1075, and they are available 24/7. Your call might not connect immediately, and you might have to wait in a queue for at least 10 minutes before it connects.
- Amazon website- To request a refund, you can visit Amazon contact us page. Log in to your Amazon account and go to Prime, and then, Prime issues and fill the contact us form with a refund request. A customer support representative will call you soon to address your request.
The contact us page is more efficient while addressing refund issues with Amazon Prime.
Amazon membership refund method
It can take around a week to 30 days to receive your membership refund. Usually, you will receive a refund on your original payment method, and the time taken for your refund will depend upon your payment method.
| Payment Method | Refund time |
| Any Credit card | Around 5-7 business days |
| Any Debit card | Around 8-10 business days |
| EBT card | Around 1-2 business days |
| Prepaid credit card | Around 20-30 days |
| Third-party apps like Apple pay, google pay, or PayPal | Around 7-8 business days |
If you used any third-party apps for your payment, you should contact those apps for your refund confirmation. It might take some time for your refund to reflect in your account balance. So, wait for a few days before you contact the Amazon customer representative again.
Amazon Membership refund request rejected
Your Amazon membership request can be rejected if it violates the Amazon membership cancellation policy.
- If you cancel your membership after using prime benefits for more than three days. Amazon will cancel your membership, but it will continue till your next renewal date, and you won’t receive any refund.
- If you do not cancel your Amazon refund membership within three days of your paid membership.
Sometimes Prime users can get a refund if their membership renewal date is far and they want to cancel Prime. In such cases, you should contact Amazon customer support representatives for a concrete answer.
Final Thoughts
Amazon membership costs around $12 a month and $119 a year, and if you are not using Prime benefits regularly then, you should consider terminating your membership. You might not be eligible for a refund because of the short refund timeline of Amazon, but at least you won’t have to pay anything upon your membership renewal.
Frequently asked questions
1. Will my membership end immediately, after membership cancellation?
A. No. Your membership will continue till the next payment renewal date upon cancellation. If you are eligible for a refund, don’t use any prime benefits even if your membership is not terminated immediately.
2. What is an Amazon membership partial refund?
A. Prime users who have used Amazon prime benefits up to four times and request a cancellation within three business days of their membership are eligible for a partial refund.
3. Will I get a full refund on Amazon membership cancellation?
A. No. A user receives a full refund only if they cancel their membership without using any Prime benefits.
