Macy’s, Inc. is an American holding company that was founded in 1929 by Xavier Warren. It was originally named Federated Department Stores as it held ownership of some of the biggest stores at that time in the USA, like Bloomingdale’s, Lazarus, and Filenes’. Now we know about Macy jewelry return policy
The headquarters are located in New York. The company, which was established 93 years ago, is still in operation. This company hasn’t started working abroad other than in the USA, where their revenue is $24.97 billion and with over 130000 employees, this company has everything you need in the field of jewellery, housewares, footwear, clothing, furniture, etc. Their headquarters have recently shifted to New York, but first, it was Cincinnati, Ohio. Now we know about macy return policy.
MACY’S JEWELRY RETURN POLICY:
- The jewellery taken from Macy’s can be returned for up to 60 days. Even if you don’t have a receipt, the return is eligible as you can give your identity by the phone number or email ID you gave the company.
- If the jewel first goes for an inspection, which will take around 2 weeks, if it passes the inspection, then only the credit or the price will be issued. Furthermore, altered or custom-made jewellery is not returnable.
Macy jewelry return policy
Macy’s return policy first had the most unique return policy as the customers could return their goods for like 180 days, which any customer would love to do. But now it is not the case as Macy’s changed its return policy days from 180 to 90. You can exchange your goods for 90 days from the time of purchase.
How do you return the goods?
You can return the goods using two techniques, which are:
- Return by mail
- Return to the nearest store to you.
The item must be in resalable condition and include all original tags to be returned. Macy jewelry return policy.
Which items can you not return to Macy’s?
Exceptions:
- Live Plants: You cannot return this item as they won’t be able to sell it again to a new customer.
- Macy’s Beauty Box
- Food and drinks:
There are also exceptions to the return policies of some products, like return days and stuff.
Macy’s Return Policy Exemptions
1. Macy’s Apple Product Return Policy:
Apple products can be returned only for 14 days and not after that. The original everything should be there, and it should be in a re-saleable state.
- Apple products purchased in-store can only be returned to that store that sells the apple products, and if purchased online, can be returned by both mail and in-store method.
- Macy’s Rugs Return Policy.
- Area rugs that are ordered online can only be returned by mail and not in store for 30 days.
- A restocking fee of $99 will be charged for the return of the oversized rugs.
- And if you have ordered from the store, there is only a 7-day return policy. The return of the rug can be done by calling Macy’s support number so that they come and take it and your delivery charges and other fees will not be returned.
3. Macy’s Backstage Products Return Policy:
They can be returned in 30 days.
4. Macy’s Return Policy For Dresses:
The dresses can be returned in 60 days, and they should not be worn or torn from any place, and they must contain all the original tags.
5. Macy’s Designer Products Return Policy:
Different brands are also available in the MACY’s store, and they have different return policies.
- So Louis Vuitton has a 30-day return policy, whereby Alexander London Company does not accept returns.
- Gucci, Longchamp, and Tous, all three, have a 14-day return policy.
- Burberry Has A 30 Day Return Policy Online And A 14 Day Return Policy In-Store.
Steps for Returning the Product via Online Method
- You must first log in to Macy’s official website.
- You will need to go to the orders page which will be present on the left corner of your page.
- You will need to write the order number on the search bar to navigate your order.
- When your order is located, there will be an option called “Return Item.” Click on that.
- You will need to enter a reason for your return and then choose a refund method.
- After the confirmation, take the printout of the mailing label and stick it on the package box.
- They will give you the nearest drop-off point. You will need to take the package there and give it to them.
- On the day Macy’s receives the package, your refund will reach you in 10 days.
Conclusion
No company loves when their products are returned, but still, Macy’s has a very good return policy and they hope to make their service even better with time. The normal policy for returns is 90 days which was prior to this 180 days and there are some exceptions which only allow returns till a certain date.
FAQ’S:
- Can you return to Macy’s?
Yes you can return your goods to your nearest Macy’s or any Macy store
- Does Macy charge any restocking fee?
Yes they charge 15% as a restocking fee.
