Introduction
In this era, technology has become a very important part of our lives. It offers convenience and efficiency to customers and provides them faster options for carrying out different activities and offering services more cost-effectively and safely. Let’s know ‘What is Verizon Connect?’
Verizon Connect is a fleet management and mobile workforce management Software Company founded on March 06, 2018, in Atlanta, Georgia, United States. The services offered at Verizon Connect offer convenience, efficiency, calmness to their customers who want to ensure the safety of their vehicles while in transit and ensure the vehicles are always compliant.
Overview of Verizon Connect
- Parent organization
Verizon Connect is owned by Verizon Communications an American telecommunication company headquartered in Midtown Manhattan, New York City.
- Mission statement
Verizon Connect’s mission is: Guiding a connected world on the go by automating, optimizing, and revolutionizing the way people, vehicles, and things move through the world.
It prides itself in using technology to offer innovative real-time solutions in fleet and workforce management.
- Number of employees
Verizon Connect has employed over 3, 500 professionals.
- Verizon Connect solutions
- Fleet tracking
Verizon Connect fleet tracking service offers customers GPS tracking for their vehicles which enables the customers to monitor the movements of their vehicle in real-time through dashboards, maps, and apps ensuring they are following the route given and arrive at the destination on time.
Benefits of Fleet tracking
- Improve vehicle fuel consumption
- Monitor vehicles reduce idle time
- Reduce the cost of maintaining the vehicle
- Provide data useful for decision making
- Fleet dashboard camera
The fleet dashboard camera solution provides very clear, high quality, and 150-degree view camera footage of the vehicle to the customer in real-time and 90-days storage for the video clips.
The dashboard camera starts recording once the engine of the vehicle is switched on using AI technology to determine the driver’s behavior while driving, classifies the behavior, and sends an alert to the customer to watch the recording on their PCs.
- Field service and scheduling
The field service solution provides customers with software that manages technicians in the field by providing text, email reminders, and confirmations while scheduling features to enable customers to check the technicians’ schedules to know who is available for an available job or who will be available for a new job.
Field service and scheduling solutions contains the following features
- Smart scheduling
- Dispatching
- Notifications
- Technician status
- Job management
- Proof of service
- Customer ratings
- Customer reviews
- Compliance management- A compliance management solution ensures customer vehicles always meet Department of Transportation compliance requirements.
- Asset tracking
The asset tracking software is available to the customer to enable them to check the locations of their asset in real-time. This ensures the customer is not worried about where their assets are at any time of the day and can tell when the assets are where they should not be.
- Software services offered
Below are software services offered by Verizon Connect providing their customers a variety to choose from depending on their needs.
- Supply Chain Visibility
- Dispatching
- Fuel management
- Vehicle maintenance and vehicle operations control
- Field Service management
- Pupils security
- Compliance tracking
- Fleet management
- Safety
- Commercial navigation- This software enables truck drivers to find routes to use to get to their destinations and get any road obstruction updates providing driver and asset safety.
- Route optimization software
This software provides the customer with the most cost-effective route that a vehicle can use to reduce time-wastage on the road.
- Roadside assistance
Verizon Connect provides commercial trucks 24/7 roadside assistance. The services include
- Towing
- Winch service
- Tire change
- Lockout services
- Battery jumpstarting
- Fuel delivery
- Personal vehicle solutions
Verizon Connect also provides customers with solutions for their vehicles ensuring when they are driving or not driving they have control over their vehicles and have peace of mind.
Industries served by Verizon Connect
Below are some of the industries that Verizon Connect provides their solutions to
- Transportation and Logistics
- Farming
- Construction
- Utilities
- Service and Specialty trades
- Government and Public safety
- Distribution
- Oil, gas, and mining
Conclusion
The solutions provided by Verizon Connect help to provide its customers with peace of mind and an easy way for them to know the status of their fleets at any given time making it easy for them to make any management decision.
Frequently Asked Questions
- How do I get in contact with Verizon Connect?
The customer contacts Verizon Connect using +1 (844) 617 1100 or log in to their Verizon account or use the View Online help on the website
- How safe is the information I provide to Verizon?
Verizon Connect has come up with a privacy policy that governs and protects the information shared to them by a customer ensuring the safety of the customers’ information against unlawful use.
