Roku Customer Service – Read to know

Customer services are a special unit/ department in several companies that see to receiving and resolving any complaints from their customers. They are usually the first point of contact when customers experience any issue regarding the products they bought from the company. Roku company is a great company in the United States that provides varieties of services to its customers. Their customers do experience some difficulties regarding their device, like every other company. Therefore, this article will discuss Roku customer service and any other relevant services Roku provides for its customers.

Roku Customer Service

Roku Customer Service

Roku devices allow their customers to stream their favorite TV channels over the internet Their products include Roku TV, Roku channel store/platform, and Roku streaming devices such as Roku players or Roku streaming sticks. The Roku customer service is called the Roku support unit, which provides support for their products as well as answers questions about the products. The following will discuss the reasons for Roku support and how you can contact the Roku support unit.

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Reasons for Roku support

Several reasons make individuals look for Roku support. They include

  1. To get answers regarding the products and products issues they purchased from Roku.
  2. People who may want to buy streaming devices from Roku may contact Roku. Also, individuals that want to fix their streaming devices. 
  3. Marketers may like to contact Roku to have an opportunity to advertise their products to millions of Roku subscribers
  4. People may also contact Roku for some issues that the Roku legal departments and public relations departments can handle.
  5. Other reasons that make people contact Roku include job opportunities, app development, and others who may wish to resale Roku products.

How to contact Roku customer care service?

The Roku support team are divided into several units and this division is to ensure that specific experts are available to meet the specific need of their customers. 

  1. Support: To access or contact the Roku support team for their products, you can choose from the following options. 

Option 1: Access this website https://www.justanswer.com/roku/support. On this website, you can connect to Roku support technical team for any help regarding troubleshooting issues. 

Option 2: You can contact Roku Support by visiting their website at https://www.roku.com/about/contact. Then, under contact us, go to “support” and click on “Roku support”. You will get access to any issue regarding their product, and any other support-related issue or questions.

Option 3: You can reach Roku in person by going to their address at 1155 Coleman Avenue, San Jose, CA 95110. You can also send a mail to the Roku support team with the address above.

  1. Roku streaming devices: If you want to contact Roku customer service for these products, you need to visit https://www.roku.com/about/contact. When you are on the website, scroll up to find “Roku Streaming Player Accessories”. Then, you need to click on the “Buy Roku player accessories” link. 
  2. Advertising: If you are a business person that wants to attract more customers to your products, you can reach out to millions of Roku users by contacting Roku using their website at https://www.roku.com/about/contact. Once you are on the website, check for Advertising and click on the “Advertising site” link.
  3. Public relations:  You can contact Roku to know information about their public relations by visiting their website at https://www.roku.com/about/contact. Then, you need to search for the public relations option and click on the “Roku press room” link.
  4. Legal contact: You can access their legal contact at https://www.roku.com/about/contact to find the details for whom you address your email. The email address you should use is generalcounsel@roku.com or send them a mail with this address at 1155 Coleman Avenue, San Jose, CA 95110. The following contact numbers are also important, Phone number- 408 556 9391 or Fax number- 408 364 1260.
  5. Other customer care services are available for developers, job seekers, resellers, and accessibility for disabled people. You can get the information from their website at https://www.roku.com/about/contact.
Bottom Line

Roku customer service is established to meet the needs of their customer and serves as the first point of contact when customers experience any issue regarding the products they bought from the company.  Several reasons made people contact Roku customer support. Some of the reasons include product support and questions, advertisement, job search, legal issues, and many others. The Roku support team are divided into several units and this division is to ensure that specific experts are available to meet the specific need of their customers. 

Frequently Asked Questions 
  1. Can I contact Roku customer care via phone call?

Yes, you can. The numbers include phone number- 408 556 9391 or Fax number- 408 364 1260.

  1. Can I send a mail to Roku customer care?

Yes, you can. The address is 1155 Coleman Avenue, San Jose, CA 95110.

If you find an error code 016 on Roku, have you been confused to solve it, click here to find the solution.

Roku Customer Service – Read to know

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