We all have heard the name amazon, and it is almost a part of our daily life. It is an online shopping site where we find all items of our interests. Amazon is one of the largest online marketing chains in the world. But the question arises what is the return policy at amazon for electronics? Let’s know about Amazon Electronics Return Policy.
If you want to return an electronic at amazon, but you don’t know what is the return policy and, how to return it, here all the details about the amazon return policy.
What is Amazon?
Amazon is an American multinational company that deals with e-commerce, digital streaming, cloud computing, artificial intelligence, etc. it was founded in July 1994. When it first started, it was all about selling books online, and now it has all sorts of things like electronics, household products, even groceries. You can even have entertainment with the amazon prime facility by buying a membership and a lot more benefits like fast delivery, no shipping charge.
If you don’t like a product, there is an option for return, and Amazon provides a free return. Amazon’s standard return policy helps the customers to return any product within 30 days.
Amazon Electronics Return Policy
Return policies are specific to different products for every other product, the return policies may vary because of the differentiability of the product. But here are a few returns policies, for electronics at amazon:
- Electronic products like computers or laptops cannot be returned after 30 days from delivery.
- Mobile phones and other electronics like laptops can only be returned if they are damaged or have any issues.
- You can request a return if the product is damaged, has missing parts, and is different from the description provided for the product.
- Various products are not returnable, and if the product is marked as “non-returnable” then you cannot return it.
- Amazon doesn’t hold any responsibility for your personal information if misused, so before returning, you should remove all the details.
- You can exchange the product if the seller has the same product available in stock.
- Items with special shipping restrictions cannot be returned.
- Products by third-party sellers cannot be returned.
- If the product you brought is non-refundable and it is damaged you can request for replacement or refund.
- If you are unable to return the product before 45 days of raising a request for a return, then you cannot return it further.
How to return electronics from amazon ?
Returning electronics that you brought from amazon is not that hard, but you need to follow the return policy and a few steps:
- Open the app or site, login into your account.
- Go to “Your Orders”
- Select the product that you want to return.
- Select “contact seller”
- Then explain the reason why you want to return the product.
- Then if your request for return gets accepted,
- Amazon will send a person to get your product back without any fee for returning.
- As soon as your product is taken back, the product is being checked, and then your money will be returned either by transferring the money into your account or by putting it in your wallet.
- You can get a refund or a replacement before 30 days, but after 30 days you cannot request for any return but if there is a problem with the electronic product within the guaranty period, you can request for a replacement.
Conclusion
Amazon does not have a complicated return policy, and it is easy and simple, but any electronics you buy can be returned only within 30 days from the day of purchase. Amazon has changed its policy for electronics like computers, smartphones, laptops, etc. The service that amazon provides has made it so successful and lovable among the people.
They provide fast return services without causing much trouble to the people. There are a few items that cannot be returned, and it is already mentioned on it, so always before buying any electronic, do read all the instructions and notes that are given so, that it doesn’t trouble you later.
We hope this was all you needed to know about the electronics return policy at Amazon.
Frequently asked questions
- Can you request a replacement of the electronics?
Ans: yes, if you have received an electronic which is damaged or has missing parts, you can request a replacement, but only before 30 days from the day of purchase.
- Do you need a bill to return an electronic on amazon?
Ans: preferably, not but it’s always better to keep the original packaging and everything that comes with the product because in some cases, the bill might be required.
- Can you return non-returnable items on amazon?
Ans: yes, if the product you ordered was already damaged or defective, then you can request for a return, otherwise you cannot return a product that is not returnable.
