Does Connor do Alterations?

Connor is a set of Men Clothing stores commenced in 2006 in Australia. They opened the first set of stores in the Suburb of Hornsby, Sydney, and Botany, New Zealand. Today, Connor is a well-established brand with more than 160 stores all over Australia. It is bought and owned by the Retail Apparels- The Foschini Group including Tarocash and yd. The brand is entitled to provide clothing that is unaltered and unfiltered solely. Let’s know ‘Does Connor do Alterations?’

Does Connor do Alterations?

Unfortunately, Connor doesn’t have a separate section for alterations for the customers. However, Connor does provide a reliable Return/Exchange policy so that if the customers are dissatisfied with their garment, they can simply have their money back.

What is Connor’s Return/Exchange Policy?

There are a bunch of sub-policies that are listed under Connor’s Return Policy. Most of their motives are similar: to make sure the clothing is returned without any desolation and the customer is paid back efficiently. So, these policies are made to provide the customers with a simplified refund process.

The following is the List:

International Return Policy:

The process where an item is sent beyond the national borders is a bit longer than the others. One must contact Connor’s E-mail, ‘connoronline@connor.com.au’, to know the further steps and the proofs they need to keep to have their money back successfully.  

Change of Mind Return Policy

If a customer didn’t like their product due to understandable reasons then they could have a full refund and even exchange it. The causes can be imperfect size, torn garment, wrong outfit, or discontent choice. Anyway, they can return it as long as the clothing isn’t washed, or worn, and the swing tag is still attached to it.

Online Payment Return Policy

Most of the customers choose either Paypal or AfterPay for online transactions at Connor. So, if they want to return a product they would need at least three forms of identification for a smooth process: Purchase proof, Credit Card and Photo Identification. Refunds done online can take up to a week. It takes longer than store returns and also demands many proofs other than the receipt.

Free Store Returns

This is the easiest form of return among all the policies. The customer had to be in the particular store where they bought their product. The only thing they need for proof is their receipt, and the process of payback would be completed in almost an hour or two. The customers must keep in check that the product has not been harmed and the tag must still be on the clothing.

Ordering And Canceling Orders Online

One must make an account at its official website of Connor. There are various filters for the type of clothing, so one can edit them in or out and add them to their cart. Adding an item to a card does not mean that it has been reserved. The item can be reserved only when one has ordered and paid for it.

Any kind of fittings, removal, or additions to their outfits, or the outfits outside Connor will not be offered by the staff. One can cancel an order at Connor that hasn’t shipped yet. After Shipping, The order will not be alterable. For canceling an order, one must visit info@connorusa.com and contact the staff immediately.

Does Connor Provide Quality Clothing?

Connor has been rated 2.6 stars out of 5 stars, on ProductReview.com.au by the customers. Most of the reviews are mixed, stating that though the quality of their fabrics is fine, the brand is still unreasonably costlier than other brands. Connor’s customer service is rated 3.3 stars which is pretty decent compared to other brands.

Most customers have complaints about the late shipping process and faults in international deliveries. Connor is also accused of being partial to some customers. It is subjected to not having an ethical line of conduct. Hence, their presentations may vary according to the region, race, and regularity. Its quality and Customer Service are fine.

Conclusion

Connor consists of more than 160 stores all over the country and it is owned by The Retailer’s Apparels group. Connor does not provide alterations to its customer; rather it offers a return/exchange policy that consists of several sub-policies. Even if Connor doesn’t do alterations, other brands listed above do free tailoring and repairs. Connor is rated as average by most of the customers.

Frequently Asked Questions

  1. What Payment Methods Does Connor Allow?

Connor allows their customer to make payments through American Express, VISA, Mastercard, Afterpay, Paypal, and Google Play. They don’t accept money orders or checks.

2. What Clothing Brands Offer Alterations?

Some clothing brands that offer alterations are Barney’s New York, Athleta, Dillard’s, Land’s End, Madewell, Nike, and more.

Does Connor do Alterations?

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