Does Rooms To Go Remove Old Mattress?

Rooms To Go is an American furniture chain store that was founded by Jeffrey and Morty Seaman on the 7th of September 1990. This store is a collection of fine leather sofas, recliners, loveseats, and more, which helps in beautifying and changing the looks of a room to a more appealing and comfortable one. According to Furniture Today, Rooms To Go is the 3rd largest furniture retailer in the United States, with good customer base statistics.

My green mattress return policy

In 2016, the store has over 6000 employees, and they operate in 132 different locations, with its headquarters in Seffner, Florida, United States. Throughout its operation in the furniture industry, the company has gathered a revenue of $2.2 billion with two active subsidiaries to aid operations and create product availability for its customer base.

Does Rooms To Go Remove Old Mattress?

Rooms To Go does not remove old furniture items including mattresses. However, if you are buying a new mattress, then Rooms To Go can help remove the old one with an additional charge for the job.

Subsidiaries Of Rooms To Go

  • Carl’s Patio: Carl’s Patio is a subsidiary of Rooms To Go, and was founded in 1993, with the idea of marketing luxurious patio furniture and accessories such as patio dining sets, and outdoor furniture to customers throughout Florida and also online.
  • Kirschman, Morris & Company, LLC; was founded in 1914 by Rooms To Go, to aid legal duties and contribute to the entire growth affairs of Rooms To Go.

Rooms To Go Exchange Policy

  • If the commodity is yet to be delivered and you want to cancel, you can request a cancellation of delivery, and it will be canceled, but only if the commodity is not loaded on the truck. Also, you can return the commodity within 48hrs of receiving it.
  • But if the request for delivery is to take place the next day or if you choose the express delivery service, then you are not qualified to cancel
  • Returned items from the customer to Rooms To Go must be done through UPS, and the expenses are at the customer’s peril, most especially, the items must be returned intact without any damage. You will be charged a restocking fee of $199 and other charges or taxes required by Rooms To Go.

For showroom sales, if an item is already paid for but has not been delivered by the company, the customer can cancel the purchase within 48hrs and, they will receive a refund in full, but if the delivery is past 48hrs and the customer has not received the items, the customer can cancel but Rooms To Go will only refund 80% of the paid amount. Due to the strict guidelines for showroom items, customers are advised to be extra careful with their showroom purchases.

These policies are made to ensure smooth business relations between customers and the Rooms To Go company at large.

Rooms To Go Customer Service

Attending the calls and queries of the customers has always been a way to maximize the customer base in any good business, as such, Rooms To Go is not exempted from attending to the complaints and questions brought by its customers from the online, and physical stores. Some of the reasons why customers call to complain may be;

1. Replacement of the item

2. Payment questions

3. Refund

4. Delivery status

5. Credit card issues

6. Charges on bills

7. Defective furniture and broken sofa, etc

The above issues are mostly the triggers for customer complaints. To contact the Rooms To Go customer service, you can call any of the following numbers

800 766 6786. 927 980 2492. For general information call; 888 709 5380. The opening days and hours are; Monday – Friday 8:00 am – 6:00 pm EST. Saturday 8:00 am – 4:00 pm EST. 

Available Products At Rooms To Go

Various contemporary products are available at the Rooms To Go (RTG) stores. Any of these products can be found online and in physical stores. Among the various products are;

· Rugs and Home Décor

· Recliners

· Dining sets

· Beds and bedroom sets

Each of these products has its variety and prices based on the material used in the production. Oftentimes, customers’ preferences are met at the RTG stores, and it has continued to increase the RTG customer base. The RTG revenue is $417.7 million annually while monthly it is $34.4 million based on estimation.

Other Stores Like Rooms To Go

Aside from Rooms To Go, other stores function as alternative furniture stores with lasting and affordable products. They are:

  • Heyneedle: This company is an online furniture and decoration retailer store, based in Omaha, Nebraska, United States. The store was acquired by Walmart in 2016 by the founders Doug Nielsen, Mark Hasebroock, and Julie Mahloch.
  • WorldMarket: deals in the importation of home furniture and decors, curtains, rugs, apparel, coffee, wine, craft beer, and food items. WorldMarket was founded in 1958 as a subsidiary of Kingswood Capital Management, LLC 
  • Ikea: It is a Swedish furniture-making company founded by Ingvar Kamprad on July 28th, 1943. Its major sales line is to design and assemble kitchen and home appliances to attract customers’ interest and create sales.
Conclusion

Rooms To Go is a furniture company that does not remove old mattresses but replaces the new mattresses for their customers. This company is the 3rd largest furniture company in the United States. Rooms To Go offers affordable and quality furniture that beautifies the homes of customers. The online stores make it easier for customers to shop online at affordable prices, and they get luxury bonuses. To make payment online, use any of the following gateways;

· American express

· Discover

· Master card

· Visa credit or debit card

With these payment methods, online services are made easier for customers, which connotes a smooth payment process.

Frequently Asked Questions

Does Rooms To Go have an online application?

  • Yes, Rooms To Go has an application. To download for android users visit the google play store.

Does Rooms To Go accept payment through Paypal?

  • Yes, Rooms To Go accepts payments through Paypal.
Does Rooms To Go Remove Old Mattress?

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