The Eva Mattress is made by family-owned and runs a business in Foshan, China. It has been manufacturing high-quality mattresses for about 30 years. Their manufacturers are certified by BSCI and SQP. These are self-independent organisations having a healthy working environment and social compliance. They also have certified with other categories such as Oeko-Tex, CertiUR-US and EcoINSTITUT. Yes, Eva allows their customers to return whenever they want. Then anyone can apply for a refund policy by checking the process on the site. With the help of an online page, you can see all terms and conditions for offers and exchanges. Let us see more about Eva mattress return policy
Terms And Conditions Applied For The Return And Exchange Of EVA Mattresses
The following are the terms and conditions in the case of returning and exchanging EVA mattresses:
- The person should not be a minor in their state or province.
- Do not use products for any fraudulent or unethical work.
- You can refuse services at any time according to your will. No one can force you to continue the kinds of services provided by the company.
- Do not copy any service or any illegal contact to the website could not be allowed.
- All information provided by the company on the site is accurate and precise, which is guaranteed by the company.
- Services are available for only limited product information that has been available on the site.
- Colour and quality of images displayed on the site are of superior quality.
How To Return After The Free Trial?
The trial period of the company may differ. So, within the trial period and before the trial period, you can return the product policies of the company. Gather information about the product that is order number and purchased date should be with you. And must be updated with the trial period. Contact the company by email, call, or online chat to notify you about your query.
There will be a schedule provided by the company. Try to be updated with the schedule. Prepare your mattress for pickup and collect the receipt for the proof. Finally, wait for the refund. Sometimes refunds may take time. So, you may wait for ten business days maximum.
Exchange Process Of EVA?
There is a guided process for exchanging your mattress as mentioned below:
Step1: Choose the best fit mattress according to your comfortability.
Step2: Contact the company from where you buy your mattress by telling them about your issues.
Step3: Ask about all processes involved in the process of exchange.
Step4: Gather your all information about the product and service you want.
Step5: Look for a charitable organisation and give them your old mattress.
Step6: Keep the receipt for the proof and send it to your company.
May I Trust EVA Mattress?
It is a family-oriented business originated in Foshan, China. But, we wanted to provide you with little precise details about the manufacturing of the Eva mattress. We believe in supporting and giving importance to Australian tradition and culture. The design for the Eva mattress has made and created by our hardworking team in Melbourne. Not only mattresses but some other products are fabricated in Melbourne.
As we know, not every item of Eva has achieved the highest value in the market. But EVA mattress has achieved success. Most mattresses that claim to be ‘Australian Made, but still import material from china. To get straight ahead of a few things, we try to get material from the originated source. After months of evaluation, they decided to go Chen family factory and got instantly impressed by their working environment.
The factory produced everything in-house, with its main focus being mattresses. Other factories we had connections with had multiple production lines as they manufactured a variety of products in their factory and wanted to work with a manufacturer who lived and breathed mattresses.
Conclusion on Eva mattress return policy
The information has given for return and exchange of mattress you should check the site of the EVA company. All the information is put up on the website, the only have to do is to be updated the information. But the company make high-quality products, and they are trustworthy. They also have a healthy working environment and ethical practices in their company. Eva company has their official online page for information.
Frequently Asked Questions on Eva mattress return policy
Ques1:- Is the mattress can return online?
Ans:- yes, the online retailers can arrange for someone to pick up your product. Eva offers this online page includes all information, tools and services available from this site to you, the user, conditions, acceptance, etc. To know more terms and conditions must follow up on the below information.
Ques2:- What is meant by the company when they say refund?
Ans:- they mean they will only refund the price they pay, not what you pay to the retailers.
Ques3:- Eva company has 30 days of return period?
Ans:- yes, of course it should be within the sanitary condition.
