Have you ever wondered, ‘Can Uber Eat Driver Rate Customers?’ here this article will help you find out the answer to your question!
This whole world works on ratings and grading, it starts from the school and follows us throughout. When we keep a grading system in service or otherwise it is a human tendency to jump for the maximum score and try their best. People who work in low wages jobs and services always struggle with humiliation and disrespect. During their service, they meet with a lot of people within a single day and of course, not all of them are nice and polite.
The basic rule of living on this planet and about humans is humanity which people have nowadays forgotten about. There is a huge gap in people and everyone judges one person through their job. Society has always looked upon these small jobs with dirty looks and people struggle to find jobs that fit the social criteria. Giving these opportunities to workers to rate their customers will give them a sense of weightage and a good feel that they are being heard, their opinions matter and they aren’t any less human.
This will make those arrogant customers sit and chill rather than try to become Karen. There should be strict policies for both customer and employee as there are always two sides to a coin.
We can always do better so These all are the dark parts of why, let’s bring some light in here and think why not? It’s such a fun idea with zero loss and only wholesome vibes. Where both the parties are in somewhat profit. Many countries actually practice it and it is officially respected by its citizens. CHINA yes, you read me right!
China has been practicing this for a very long time. The term they use is a social card which is used as a valid card and you get a subsidy according to it and other services. This concept got hype because it was easy to adopt and was imposed. The impact was good though. You just have to control your behavior and have some etiquette. There is 0 loss for anyone to respect guidelines and someone’s personal boundaries.
Plans to encourage it
China gave subsidies and we can give discounts. When people order from uber eats employees can rate them on 2-3 different points. Two should be based on customers’ behavior and one should be for other purposes. The human tendency will make a lot of humans rush for a good score and some will do it for something of their interest. Such as discounts. People with 2 plus ratings can get a discount or coupons or vouchers for their future orders or services of their choice. This can increase the engagement of the customer in this activity and will lead to a better workplace and productivity.
Uber implementation
Uber has this function where you can rate customers in the same way that they can rate us and if you get a bad review
That can get you banned from it. Some of the main concerns they rate you according to are:
1. Unwarranted refunds
2. Stalking drivers
3. Harassing them.
When people try to do an online scam, that can be a major point they can get banned.
If the customer’s behavior is not ideal and is inappropriate and they tried to harass an employee they will get banned. If they cross the personal boundaries. This will also get considered for bad behavior.
If you feel like there was an unknown issue and you haven’t had an encounter with this type of situation. You can fill a form through the website and ask them to review your application and verify.
many people don’t like this idea because they don’t understand the value of the work environment
FAQS
- If you cancel a lot of orders then?
You will always be asked for a certain amount of fee if you cancel your order frequently. This is fair trade as the amount of time and resources are being used to make your order as to minimize the delivery time they start your order as soon as you click confirm.
- What if you get banned by mistake?
Can you get banned for 3 + failed transactions?
No
- What is the max discount one can get
Around 15% and free delivery
Summary
When you visit or use a service please be kind to the employees and have some etiquette. Tip them if you like their service and greet them with respect. They can rate us the way we rate them with a thumbs up or down.
Many companies share your ratings which will be based on the last 100 restaurants.
Sometimes you may receive a message from the service for the same and some good vouchers too if you get lucky. You can always go through their guidelines for a good and smooth experience to know more about any company’s guidelines and always visit their site once.
