Amazon hub is the best alternative for you if you prefer picking up your order at your convenience. Counter and locker are the two processes by which Amazon hub offers this facility. Now we will see How Does Amazon Hub Work Locker Counter?
Amazon hubs work almost the same way as any other pickup service except that it is more convenient for you. Instead of giving your home address, you can go ahead with the Amazon hub for an easy pick-up. The first step you have to do is locate and save a nearby pick-up location. Then, depending on whether you choose a locker or a counter, you must head to the pick-up site and pick up the product. The process remains the same irrespective of being a locker or a counter. While using a locker, you will have to follow all the steps that are mentioned in the confirmation email. Meanwhile, at a counter, a staff member will assist you with the whole process. It is also easier to return the products this way.
Yet, there is a fixed timeframe of 3-7 days between which you will have to collect the items. Failing to do this will ship the package back and issue you a refund. You can also host a counter or a locker for free. While hosting a locker, Amazon covers all the installation, maintenance, manufacturing, and shipping costs. As for the locations, we can find Amazon lockers in shopping malls, apartment buildings, banks, and supermarkets, whereas counters in retail businesses provide you with greater convenience.
Before we get into the process of using Amazon hubs, let’s see the difference between a locker and a counter
Difference Between Locker and Counter
Amazon Locker
Amazon locker is an automated kiosk. There are two steps to access the locker. First is to enter the 6-digit code provided in the confirmation email. You can also scan the barcode from email to the locker scanner to pick up the product. Another method is to install the Amazon Shopping App. Connect your phone and the locker via Bluetooth. Then, click on the Start Pickup option in the confirmation email. This will redirect you to the shopping app where you can click on the Open Locker option in the app. Amazon lockers can be seen in malls, shopping complexes, and so on. These are more common and are usually open 24 hours a day.
Amazon Counter
Amazon counter is staff-assisted Amazon pick-up points. This ensures that your product reaches a secure location. All the steps will be followed by the staff. Because of this, the process becomes easier for you. Counters are usually at pharmacies or other retail stores. So, make sure you reach them on time when they are open.
Steps to Use Amazon Hub Locker or Counter
Step 1: Go to the site Select a pickup location, find the nearest pick-up location in the search tab, and save it.
Step 2: Place the required items in your Amazon cart. During checkout, select your delivery address as either locker or counter.
Step 3: After completing the above steps, you will receive a confirmation email. A detailed instructions that are to be done at the pick-up location will be mentioned in this email.
Step 4: On the mentioned date, go to your pick-up location and follow the same instructions as per the confirmation mail.
Conclusion:
Amazon hub lockers and counters open up new doors for customer satisfaction. We can now pick up our favourite things whenever we want and not worry about being away from home while the product is being delivered. This is the ideal option for working people who can pick up their things at any time and in a convenient location.
Frequently Asked Questions
- How long can I wait to pick up my order?
Ans. You can pick up the order within 3 days from a locker and within 7 days from a counter. If you fail to do so, the product will be taken back to storage and a refund will be issued to you.
- What are the extra charges for using a locker or a counter?
Ans. There are no extra costs for using a locker or a counter.
- Can someone else pick up the item on my behalf?
Ans. Yes. Make sure you send the confirmation email to that person as well.
- Do I have to show my ID while collecting the order?
Ans. No, but you will have to scan the barcode or enter the 6-digit pin that is provided to you via the confirmation email.
- Are there any conditions for an item to be stored in an apartment locker?
Ans. Yes. Hazardous products, items weighing more than 10 pounds, and values less than 5000$ are not qualified to be stored in Amazon apartment lockers. Also, make sure your product measures 16x12x14 inches or less.
