Introduction
Knowing the warranty of your choice of Samsung cellphones is something every brand lover must be aware of. The situation results from the point that many benefits can be derived from this. Several times, people cannot appreciate these benefits either because they are unaware of them or because they believe it is fraud. Here we will discuss about the Samsung cellphone warranties.
All Samsung Cellphones come with a 24-month warranty at the point of acquisition. Within this period, issues that may arise with the phone which are not a result of the abuse of the device by the phone user are fixed free of charge. When a customer detects a defect or malfunctioning and the warranty is not outdated, visiting a Samsung authorized customer care facility is the best option. The customer must go with the box where the phone was packaged at the point of purchase. In addition, the receipt showing purchase and the customer’s details like the name and contact number are required.
The phone packaging box is significant as it helps the representative access the phone’s serial and model numbers. With these details, the brand representative at the brand’s customer service facility can give further information on the day the repair will be completed. If a customer is unaware of this benefit, the moment they detect a malfunction, the person might give it to a local phone engineer. The disadvantages include the fact that the mending might not be effectively done, and the engineer will collect a fee. It is important to note that the phone owner will be charged for phone damage repair caused by their negligence.
Why Offer a Warranty?
Samsung offers a top-notch warranty geared towards ensuring that the buyers of the brand’s cellphones have peace of mind. This brand’s warranty is clear evidence of their confidence in the cellphones they have produced. This warranty is an incentive from the brand to attract customers who value products manufacturers are proud of. Like other phone brands, the Samsung brand is obligated to provide a warranty to its customers because the government has made it mandatory. One of the key motives for putting this warranty in place is to protect the customers from exploitation. This type of warranty is broadly well-known as the implied warranty. discuss about the Samsung cellphone warranties.
Details of Samsung Cellphone Warranty and Including Items
In the warranty of Samsung cellphones, there are several things to note when making a claim. The phone must be acquired from an authorized dealer at the time of purchase. When the phone is bought from authorized dealers, it is usually registered immediately. If the product is not registered, it might be impossible to claim a warranty. It is important to note that the different parts of the cellphone have a separate warranty, which is identified below:
• Mobile phone:
– Has a warranty period of 24 months
• Charger
– Has a warranty period of 12 months.
• Battery
– Has a warranty period of 6 months.
• Earphones
– Has a warranty period of 6 months
How to Effectively Check the Warranty for your Samsung Cellphone
Checking if your cellphone still has a warranty is stress-free as it is something that can be done within five minutes or less. One important thing to note here is the website of the brand. While a principal website represents the brand, there are websites for different areas worldwide. For example, the website for the brand in Africa is https://www.samsung.com/africa_en/support/warranty/. The website for selecting a location relevant to them is https://www.samsung.com/us/support/legal/mobile/. The following steps should be followed once the place has been chosen and the customer has been redirected to the appropriate website:
• Click the search button on the top right of the page and type “warranty.”
• Click mobile phones on the page; the warranty details and how to check them are listed there.
Conclusion
There is almost nothing as great as purchasing a phone and enjoying it to its optimal ability without complications. This way, the customer will be able to get good value for the purchase. Considering the increase in the prices of phones in today’s world and the frequent fluctuation of the exchange rate, procuring an affordable cellphone with an exceptional warranty is significant. Hence we discussed about the Samsung cellphone warranties.
Frequently Asked Questions
1) How long does it take to repair a Samsung cellphone that suddenly goes blank?
It usually takes about 3-5 working days to complete the repair.
2) When do I start counting the warranty period of a Samsung Cellphone I newly bought?
The warranty period is counted from the day the phone was activated for use, which is usually the day the client procured it from the authorized dealer.
3) Is the warranty that comes with the Samsung Phone brand good?
Samsung phone’s warranty is one of the best one could ask for as it provides a variety of benefits to its user.
