Levin Furniture is a very famous name in multinational companies belonging to the furniture industry. Levin Furniture is part of the retail industry of furniture and provides its services related to furniture, mattresses, home décor, etc. Let’s learn about ‘Levin Furniture Warranty’.
Levin Furniture Warranty
The company consists of a dedicated team of technicians trained to handle all kinds of furniture and warranty claims. Let’s go through Levin Furniture’s warranty policies in this article.
The Levin furniture warranty covers all manufacturing defects in the products except for damages caused by improper use or misuse. For every product, the company gives a protection plan according to which the product becomes eligible for a warranty of 5 years. To avail of their warranty service, you need to email them your order number and product model number, along with your concern about defects in manufacture or other issues.
Levin Furniture Warranty Service
- The warranty is applicable only when you purchase the product from an authorized retailer of Levin, and the manufacturer’s warranty has been registered with the company.
- The company replaces or repairs any part of the customer’s furniture that gets defective during the first five years from the date of purchase. The replacement occurs when the customer takes its furniture to an authorized dealer and provides them with proof of purchase in the form of an invoice or a receipt.
- Their protection plan protects their customer’s furniture from accidental damages, including stains caused by beverages or any food item, stains derived from grass, nail color stains, burns, cuts, rips, or punctures caused by any reason.
- This protection plan also provides a warranty against wooden products as well as leather goods. The company offers different warranty covers for different furniture.
- Levin Furniture covers the cost of repairing or replacing the product.
Warranty terms and conditions
The terms and conditions related to the warranty are as follows:
- All products sold by Levin Furniture are covered under warranty for five years from the date of purchase from an authorized Levin Furniture dealer or the date of manufacture by Levin Furniture.
- The manufacturer’s warranty is valid for only one year from the date of purchase from an authorized Levin Furniture dealer or the date of manufacture by Levin Furniture.
- The manufacturer’s warranty does not cover any labor, parts, or materials altered or modified by anyone other than a qualified representative of Levin Furniture.
- Suppose the customer is unhappy with Levin Furniture’s product after purchasing it. In that case, they are welcome to contact them within seven days to help the buyer solve any problem that may arise with their purchase to receive a satisfactory solution.
Types of protection and Levin Furniture Warranty
Fabric & upholstery protection
The Platinum Protection Plan is supposed to protect the new fabric for five years and it can be caused by accidental damages or stains that usually occur during regular household usage.
Warranted Coverage
Warranty coverage comes in the following cases as far as Fabric & upholstery protection is concerned:
Accidental stains are caused by food or beverage spills, mold, and mildew stains from food or beverage spills, human or pet bodily fluids, grass, grease, ballpoint pen ink, or other materials that can stain clothing. Rips, cuts, or punctures are also considered accidents if they occurred at one time during the incident when they were the direct result of a single activity. All these scenarios fall for warranted coverage.
Wood protection
The Platinum Protection Plan is supposed to protect the wood for five years and can be caused by accidental damages that usually occur during regular household usage.
Warranted Coverage
Accidental stains caused by food or beverage spills, mold, mildew, or glass breakage are common occurrences. Gouges, heat marks, and liquid rings form when glass is broken during a single event.
These types of stains and rings may occur when everyday activities, such as eating, drinking, washing dishes, etc., are interrupted by accident. Breakage of the wooden window frame is the most common cause of these types of damage and is often easy to reverse.
Leather & vinyl protection
The Platinum Protection Plan is supposed to protect the wood, new Leather, or Vinyl furniture for five years, and it can be caused by the accidental damages that usually occur during regular household usage.
Warranted Coverage
Furniture with accidental stains caused by any food or beverage, ballpoint pen ink, cosmetics, burns, or cuts fall for warranted coverage by the company.
Conclusion
If your furniture is damaged due to manufacturing defects, Levin Furniture will cover the cost of repairing or replacing the product. If you need to make a claim, you can contact Levin Furniture customer service by phone, email, or live chat.
FAQ’s
- What is the warranty period of Levin Furniture?
The warranty period of Levin Furniture is five years which can be claimed on all of its products.
- When is the warranty not applicable on Levin Furniture products?
A warranty period of 5 years does not apply if the damage has been caused by mishandling or misuse of the product.
