Here we will see about the Nobull – The ultimate training experience.
Transforming yourself for the better takes dedication, hard work and no excuses.
Nobull is a community of diligent people who aim painstakingly high and go get it, with no excuses. Nobull supplies a range of gear, footwear, attire and accessories all over the world.
Nobull has now gone global, offering free shipping and returns for items worth above $99 in the US, Australia, Canada and Europe (import and custom fees not included for select countries).
Return and Exchange Policy For Nobull – The ultimate training experience.
Nobull offers free return and exchange of products within the 60-day framework from the day of delivery. The products must be in their new, primal and resalable condition for the offer to be valid.
- The products must have their original tags on them, should be unwashed, unopened, unaltered and unconsumed for them to be eligible for return or exchange.
- Footwear should be returned along with their original boxes, as they are a crucial part of product presentation, as well as the extra laces, undamaged.
- Merchandise bought from the store itself has to be returned in the store, and all online purchases are eligible for return and exchange through Nobull’s website.
What to do if I receive a damaged product?
- In case you experience a quality defect in the shipped products, and if the gear is damaged, feel free to contact Nobull’s customer service. You can get your query answered through a Live Chat with them during their hours of operation. They provide immediate assistance.
- You can Text them at +1 (617) 997-0588 regarding the issues you’re facing with your product. They will get back to you within 12-24 hours
- Their customer service team remains in operation on :
- Monday to Thursday, 9 a.m to 7 p.m EST.
- Friday, 9 a.m to 5 p.m EST
- Saturday and Sunday, 12 p.m to 5 p.m EST
If you reach out to them outside of operation hours, they will get back to you as soon as possible the very next day.
Can I return a gift card?
Nobull offers digital gift cards to gift your loved ones when you run out of options, so they can choose their own gifts at Nobull. These cards are redeemable during checkout, and are sent via email and contain instructions. Once the gift card is sent to the recipient’s email, the sender receives a confirmation mail.
Currently, Nobull does not offer return and exchange on products purchased through a gift card.
Nobull is also unable to provide prepaid return shipping labels to orders sent for return or refund from outside the United states. The person returning the package from outside the US has to bear all the shipping costs.
Steps to return or exchange ( United states )
- In order to return or exchange a product, You need to go to Nobull’s website, “return and exchange policy” section. If you are a US citizen and want to return a product, you will be redirected to a page, where you are asked to provide the order number and the billing zip code.
- Once you submit the required details online through their portal, You will receive either a prepaid return label or a QR code from their side via email, containing a guide on how to send in your return to them.
- The exchange will be processed once the products have been received by Nobull’s desired carriers.
It can take up to 10 business days for your return to be processed,once it reaches them, so sit tight and be patient. Once that has been done, Your refund will be completed and you will receive an email on your mentioned email address confirming the same.
Steps to return or exchange ( outside the United states )
- Parcel your package to this address using your own tracked service :
NOBULL Returns Department
Barrett Distribution Center
15 Freedom Way
Franklin, MA 02038
Your refund will be processed within 10 business days upon receiving the package.
- You are to include the following information on the shipping label or inside the package, for the successful completion of your return request :
- 1.Order number ( it must start with 20- )
- 2.Your first and last name as you used during placing your order
- 3.Shipping address on the original order
Frequently asked questions ( FAQs )
- Can I edit or cancel my order?
- Once you place an order and it has been duly confirmed, any cancellation or changes in the order is not possible.
- How to process a return?
- Follow the steps given above for the successful return of merchandise.
- How long till I get my refund?
- Most often, the refunds will be issued, on the basis of original mode of payment, within 3-5 business days, some may take upto 10, depending on the financial institutions used.
- However, the shipping costs are non-refundable.
- Can i Exchange my product for something different?
- Nobull does now allow for exchange of a product for a different product. You can only get a different size or color, but of the same product your purchased initially.
